As a Systems Administrator, you will provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN / WAN, and other computer peripherals and company devices.
What you'll be doing :
- Provide outstanding customer service responding to users calls, emails and helpdesk tickets
- Resolve technical issues with equipment including desktops, servers, printers and OS
- Configure and install desktops, laptops, servers and printers
- Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file server experience
- Assist with network hardware (physical & virtual using VMWare), software and operating systems
- Linux, M365, SCCM and Oracle database administration experience
- Maintain documentation for implementations, maintenance, upgrades and inventory
- Maintain a high level of security, including up-to-date security software releases including TLS / SSL certificate management
- Ensure backups performed, monitored and maintained for all servers and company devices with experience in VEEAM and Netbackup
- Demonstrated experience with PowerShell scripting
- Represent client in a professional manner and provide outstanding customer support
- This position is scheduled to work 100% on-site in our Seattle office (Eastlake).
Who you are.
Educated. Bachelors degree or equivalent experience; MCSE certification preferredExperienced. 3-5 years of experience as a systems administrator or similar positionKnowledgeable. Troubleshooting (hardware / software / networks), Windows desktop / server administration, O365, VMWare & Active DirectoryTeam Player. Work independently and as a productive and contributing member of a teamMeticulous. Strong attention to detail with ability to quickly assess and analyze problemsService Minded. You deliver customer support like you expect to receive it : with excellence