Desktop Support TechnicianInsight Global • Tempe, AZ, United States
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Desktop Support Technician
Insight Global • Tempe, AZ, United States
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job_description.job_card.job_description2+ years of experience performing onsite deskside support. Experience with BOTH Mac and Windows operating systems. Experience utilizing endpoint management tools and ticketing tools. Strong imaging experience. Experience supporting faculty, staff, affiliates, and guests both in person and remotely in a classroom or university setting. Basic knowledge of AV. Experience setting up AV solutions for town halls, Zoom calls, breakout rooms, and large presentations. Employment type : Contract Seniority level : Associate Job function : Information Technology Industry : Higher Education
Overview
A large research university is seeking a Desktop Support to join their team. Your primary duty is to provide endpoint support to faculty and staff by utilizing hardware, software, and troubleshooting expertise.
Responsibilities
- Provide deskside laptop and mobile device support in a classroom setting.
- Connection setup and troubleshooting for multiple operating systems (Windows, Mac, and Mobile).
- Email support (Outlook, Gmail).
- Assist with basic A / V technician support for the events team.
Qualifications
Nice to have
Compensation
Base pay range : $30.00 / hr - $35.00 / hr
Employment details
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Desktop Support Technician • Tempe, AZ, United States
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