Office Administration Senior Supervisor (Hybrid)

College Of Arts & Sciences (CAS) Position

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to the qualifications and responsibilities of this position.

Job Summary

As a high-functioning leader within the organizational structure of the College of Arts, Sciences & Education (CASE), the CASE Office Senior Supervisor oversees daily administrative operations and supervises staff within the College. The Office Senior Supervisor supports the academic, professional, and operational objectives of CASE by supervising financial and general support / reception staff (6 positions at present), managing administrative processes, coordinating staff activities and professional development, and collaborating to foster a positive and efficient workplace environment. The Office Senior Supervisor reports to the Dean of CASE. This role will collaborate with CASE leadership and other partners on campus.

Responsibilities

Management and Leadership

• Lead and oversee the daily operations of the CASE administrative office, ensuring the smooth and efficient functioning of processes.
• Directly supervise and provide leadership to a team of financial administrative staff and general support / reception staff.
• Manage supervised staff schedules, delegate tasks, and evaluate performance to promote productivity and professional development.
• Coordinate with internal and external partners to provide staff professional development activities.
• Maintain good working relationships through regular meetings with supervised staff and supervisory peers, and Dean's Office colleagues.
• Develop, implement, and refine office procedures, ensuring compliance with college and university policies.
• Maintain current and accurate job descriptions for all supervised administrative staff.
• Regularly and collaboratively evaluate staff workload to ensure best utilization of resources and maintain workload balance.
• Oversee onboarding, training, and timesheet review / approval for new direct reports.
• Complete annual Performance Review Plan and make recommendations for merit increase amounts for supervised staff.
• Facilitate communication throughout the office and provide support for problem-solving and conflict resolution.
• Ensure maintenance and functionality of office equipment and supplies.
• Participate in Dean's Meetings, Council of Chairs, and other leadership meetings, as requested.
• Collaborate to foster a welcoming, inclusive, and respectful work environment.

Functional Administrative Support

Business Process Improvement