Lead Installation Technician
The Lead Installation Technician should be responsible for the complete and satisfactory installation of residential HVAC equipment and accessories. Oversees the work of Assistant Installation Technicians to ensure work is performed correctly, communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction.
Suggested Primary Responsibilities :
- Installs heating, air conditioning, and ventilation equipment, as well as accessories, in accordance with company standards and manufacturer specifications.
- Designs, fabricates, and installs various ducts and duct fittings, as necessary.
- Performs limited diagnostics, as necessary.
- Maintains a clean work area and safeguards client floors by laying drop cloths while performing installations.
- Wears floor savers while working in client homes. Inspects work area for cleanliness after job completion.
- Completes installation forms which reflect tasks performed for reporting accuracy and future comparison.
- Effectively communicates with customer regarding questions, concerns, and problems.
- Performs start-ups on heating, cooling systems, and other components.
- Responsible for the delivery and removal of equipment needed to complete installation work.
- Confirms company vehicle is in safe working order.
- Ensures company property, vehicles, and tools are being effectively used, maintained, and accounted for.
- Maintains safe working conditions for installation crew.
- Ensures the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders / replenishes vehicle stock as needed.
- Trains apprentices to :
- Properly fill out and organize job folders.
- Set and program all versions of thermostats and wiring.
- Install, wire, and plumb all IAQ products.
- Install duct work transitions in sheet metal and ductboard.
- Install gas lines, flue pipes, and wiring high and low voltage wiring applications as well as run flue liners.
- Maintains safety and quality as a top priority by :
- Wearing only company approved and provided One Hour apparel.
- Following safety policies and procedures.
- Abiding by ALL One Hour standards of performance and code of ethics.
- Maintaining a courteous demeanor with all customers and associates.
- Maintaining company vehicle, ensuring cleanliness and organization, both inside and out.
- Respecting the customer's property.
- Participates in ALL company sponsored training classes.
Suggested / Required Knowledge, Skills, and Abilities :
Must have a minimum of 3 years of verifiable installation work history.Knowledge of the fundamental operational functionality of residential heating, air conditioning, and ventilation equipment.Knowledge of the layout and installation requirements of residential duct work and fittings.Skilled in reading wiring diagrams and troubleshooting problems with electrical, refrigerant, and duct systems on residential HVAC equipment.Solid communication and customer service skills.Must have appropriate trade tools.Valid driver's license and a clean driving record.Ability to pass a background check and drug screen.Suggested Educational / Certification Requirements :
GED or High School DiplomaEPA CertificationNATE CertificationHVAC Certification or DiplomaSuggested Environmental Conditions :
Climbing, heavy lifting, loud noise, crawling, working in confined spaces, pushing / pulling, carrying equipment, bending, turning, kneeling.Suggested Physical Requirements :
Capability of lifting 50 pounds.Ability to carry items weighing 50 pounds.Ability to stand, walk, and climb ladders and stairs.Ability to work in confined spaces and to maneuver in attics, basements, and crawl spaces to access HVAC units.Ability to continually climb, balance, stoop, kneel, crouch, and / or crawl.Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception.