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Office Assistant
Office AssistantDoug Anderson Plumbing And Heating • Billerica, MA, US
Office Assistant

Office Assistant

Doug Anderson Plumbing And Heating • Billerica, MA, US
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Job Description

Job Description

$18-$24 / hr | Full Time | Billerica, MA

Join a fast-growing, family-owned company that actually values its people . At Doug Anderson Plumbing and Heating , we're built on integrity, reliability, and community. We take care of our customers - and each other.

We're looking for a detail-driven, reliable, and upbeat Office Assistant to keep our operations running smoothly. If you love staying organized, supporting a busy team, and helping customers, you'll fit right in.

What You'll Do

  • Support the Office and Operations team with scheduling, calls, and daily organization
  • Manage customer info and job details in ServiceTitan (training provided)
  • Assist with customer follow-ups, emails, and workflow coordination
  • Keep office files organized and up to date
  • Help maintain a positive, professional, and fun office vibe

What You Bring

  • Prior office / admin or customer service experience
  • Strong communication, organization, and multitasking skills
  • Confidence with Google Workspace (Docs, Sheets, Calendar, etc.)
  • Positive attitude, reliability, and attention to detail
  • Service Titan experience is a big plus, or similar
  • Why You'll Love It Here

  • Health & Dental Insurance (50% company-paid)
  • Vacation Time - Up to 40 hours
  • Sick Time - Up to 40 hours
  • 401(k) with 4% Company Match
  • Family-Owned, Supportive Team
  • Steady Full-Time Hours (Mon-Fri)
  • Casual Dress Code (company shirts provided)
  • Local Company Culture - No Corporate Nonsense
  • Location : 34 Sullivan Rd, Suite 25, Billerica, MА

    Pay : $18-$24 / hr (based on experience)

    Job Posted by ApplicantPro

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    Office Assistant • Billerica, MA, US

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