Import Customer Service Clerk

We are seeking a detail-oriented and organized individual to join our team as an Import Customer Service Clerk.

What Youll Do In this role, you will be responsible for accurately and efficiently entering customer orders into our system.

What We Offer : Competitive Weekly PayConsistent Day Shift Schedule M-FPaid Sick TimeVacation PayMedical, Vision, DentalHealth Savings Account401(K) MatchLife InsurancePet InsuranceFree Gym MembershipEmployee Assistance ProgramEmployee Hardship FundReferral Bonus ProgramFamily Oriented CultureWork Life BalanceOpen Door PolicyContinuous TrainingKnowledgeable Management SupportPerformance Based Pay Increases Qualifications & Skills Strong data entry skills with a high level of accuracy.Attention to detail and ability to spot errors.Excellent organizational and multitasking abilities.Effective communication skills.Ability to work in a fast-paced environment.Must have intermediate computer skills to enter data in Truck-Mate, Microsoft Word, and Excel.

10 key by touch experience is required.

Responsibilities& Duties Create new work orders received via email, EDI, and online systems for assigned accounts in a timely manner.

Ensure all systems and spreadsheets are properly updated and confirm all orders are received according to Standard Operating Procedures.

Complete daily reports including Outgates, Aging Dates, and Freight Bill Pull.

Check availability of Import Containers up to two times per day, or as requested, and update the Import Spreadsheet with Last Free Day, as well as any holds in place at the terminal.

Perform Loaded in Yard Report.

Perform other customer service and administrative duties as directed based on the needs of the business.