Family Advisor

– Family Advisor

The Family Advisor plays a crucial role in assisting families with finding suitable senior living options. Success in this telecommuting position relies on effective communication, empathy, and collaboration with partner communities. Key elements include providing informed and personalized support, fostering positive relationships with partners, staying knowledgeable about industry trends, and excelling in remote work skills. The Family Advisor’s focus is on guiding families through a challenging process, addressing concerns, and ensuring a seamless, empathetic, and supportive experience.

The Company and Our is a leading online resource for seniors and their loved ones seeking information and access to senior living and care. We apply cutting-edge technology to our mission : to help as many seniors and their caregivers as possible through empathetic, expert guidance.

We take pride in helping the 45 million caregivers across the find help for their aging family members. Our offerings include a robust directory of providers, one-on-one support from our expert Family Advisors, helpful content, and authentic reviews from seniors and their families. We are an agile team that succeeds by marrying rigorous, data-driven thinking with real empathy for users and the quality of their experience.

Don’t think that all this talk about aging keeps us from having a good time. We’re a vibrant group of highly talented, results-oriented types who want to use our time and skills to make an impact — all while enjoying a fun, friendly and supportive work environment. We hope you’ll consider joining us.

As a Family Advisor at Caring, you can expect :

Sales Process :

• Guide families through the search process, providing strong post-referral follow-up, emphasis on the value of partnering with Caring.
• Understand partner community offerings within our database, resident requirements, and the unique benefits of senior living options.
• Active listening and attention to verbal cues.
• Engage in effective probing and ask insightful questions to provide targeted solutions

Meeting Sales Performance Expectations :

Caring Brand Ambassador :

Ideal Family Advisors will have :

Required Skills and Competencies :

Computer Proficiency :

What we can offer you :

If you are a detail-oriented individual seeking a challenging and rewarding role, we invite you to apply and contribute to maintaining the highest standards of compliance and performance at LLC is an Equal Opportunity Employer.

Diversity, Equality, and Inclusion at history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, gender, age, religion, sexual orientation, experience, and background. We find that this diversity and openness ensures that all our associates have equal access to opportunities and resources to contribute fully to the organization’s success, and it fuels innovation, improves strategic thinking, and cultivates leadership.