Senior Manager, Third-Party Model Movement

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

At American Express we help small businesses grow their business and meet their customer’s payment needs. We are focused on dramatically expanding the number of places that cardmembers can use their card through innovative partnerships with leading payments companies like Fiserv, Square, Elavon, Global Payments, Stripe, and Adyen.

Acquiring Partners Product Strategy (APPS) plays a critical role in supporting this growth through developing program platforms, launching new partners, designing program rules, ensuring partner adherence, and managing program controls and governance. Through innovative programs like Opt Blue, Merchant Recruiting Processing and Servicing (MRPS) and growing relationships with Payment Facilitators, we are transforming how American Express is accepted and welcomed. Join us as we strive to achieve American Express acceptance at every small business.

The Manager / Senior Manager, Global Program Controls role will provide critical support to ensure a strong controls environment exists around our third-party acquiring programs. The role involves both project management as well as tactical execution and a keen focus on cross-functional integration and optimization.

The primary responsibilities include :

• Manage and develop processes to ensure adherence to the Operating Regulations, third-party acquisition partner requirements, and other Business
• Manage projects and provide thought leadership in identifying and implementing process changes and improvements
• Create and maintain dashboard distributed to internal stakeholders
• Contribute to the day-to-day governance process for managing the compliance and control program, including the co-ordination and prioritization of information / data requests
• Ensure timely completion of quarterly / semi-annual control testing in support of program PRSA
• Partner across functions to strengthen the evolving control environment of third-party acquiring programs
• Serve as internal consultant and subject matter expert on third-party merchant acquisition programs, compliance and control environments across multiple markets
• Strong advocate for the program, having the ability to identify impacts and propose solutions with a control and customer focus
• Identify opportunities to automate manual processes.
• Flexibility to support varying time zones that have global considerations

Minimum Qualifications

Salary Range : $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :