Automotive Service Advisor / Writer | Up to $75k • & Weekends Off | Forney

Christian Brothers AutomotiveForney, TX, US

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Job Description

Company Description

Christian Brothers Automotive

Benefits :

Up to $75k Annually
Closed Every Weekend To Spend Time With Family & Friends
Paid Vacation & Paid Holidays
On-Going Training & Career Advancement
Healthcare Benefits Available
Matching Retirement Plans
Chaplain Care Support Available
Locally Owned and Operated
Employee Point Store Access - Redeem Your Flywheel Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar

Job Description

Job Title :

Automotive Service Advisor / Writer

Location :

725 E US Hwy 80 Forney, TX 75126

Job Overview :

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicles. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.

Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to :

Greet every guest that enters our facility with hospitality and respect

Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand

Manage the store’s workflow in an effective and efficient manner

Consistently and effectively sell our services without jeopardizing honesty and integrity

Maintain a positive attitude and team atmosphere at all times

Communicate on the phone in a clear professional manner

Build long-term relationships between the store, yourself and the guest

Directs, coordinates, and participates in performing guest service activities

Shuttle guests as needed in CBA branded vehicle

Ensure that all repairs are performed to proper specifications.

Work together as a team and assist other employees as needed.

Other duties as assigned.

Qualifications

Qualifications :

Current driver’s license

Driving record acceptable to our current insurance carrier

Proficiency in Windows based computer software and automotive store applications

Previous experience in an Automotive Customer Service role or Automotive Service Write / Advisor / Sales role is required

Physical Requirements :

Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm

Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)

Occasionally lifting and carrying objects over 50 lbs.

Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

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Automotive Service Writer • Forney, TX, US