Quality EngineerWatkins Wellness • Ontario, CA, United States
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Quality Engineer
Watkins Wellness • Ontario, CA, United States
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job_description.job_card.job_descriptionWHAT YOU WILL DO Reporting directly to the Manager, Advanced Quality, you will support our customers through maintaining good quality products, by applying quality engineering methodologies to our internal production as well as supplied products. This role will support warranty, field issues, our supplier's quality, and the launch of new products. Primary Responsibilities & Duties : Support New Product Development using APQP / stage gate processes (timelines, PPAP, FMEAs, Control Plans, MSA, inspections, gauge reviews). Develop and implement inspection, testing, and measurement systems. Conduct internal and supplier audits. Maintain and improve quality system documents (procedures, work instructions, forms). Manage non-conforming material and lead cost-of-quality (COQ) improvement projects. Deliver training on quality tools, methods, and key product characteristics (KPCs). Act as a subject matter expert in problem-solving and root cause analysis (8D, A3, 5 Why, Fishbone). Lead hands-on problem-solving events and drive corrective actions. Support tracking and improvement of Key Performance Indicators (KPIs). Provide guidance on inspection techniques and measurement systems. Communicate and resolve quality issues across teams and with suppliers. Create and present clear, concise reports to internal teams and leadership. WHAT YOU WILL BRING College or Bachelor's degree in a related field. 5+ years of quality engineering experience (automotive or lean manufacturing is a plus). Knowledge of APQP / PPAP processes. ASQ Certified Quality Engineer and Six Sigma (Yellow / Green / Black Belt) are assets. Strong communication, leadership, and project management skills. Hands-on approach with the ability to manage multiple projects independently. Proficiency in Microsoft Office; able to read blueprints and apply GD&T. Experience working with suppliers, audits, and unionized environments is an asset. Willingness to travel to U.S. locations and work globally with customers / suppliers. Committed to continuous learning and professional development. Critical Experience & Competencies 57 years of experience in quality engineering or quality management within a manufacturing environment Strong knowledge of advanced quality planning tools and methodologies (e.g., APQP, FMEA, PPAP) Proven leadership ability to manage cross-functional projects and drive accountability Analytical mindset with the ability to assess data and implement effective solutions Effective communication skills for engaging with teams, suppliers, and customers Detail-oriented with strong organizational and documentation capabilities Proactive and process-focused approach to continuous improvement and risk mitigation Working knowledge of regulatory and customer-specific quality requirements Competitive Rewards and Compensation Defined Contribution Registered Pension Plan (optional) with employer matching Deferred Profit-Sharing Plan (DPSP) Benefit insurance coverage from Day 1, including health, dental, and travel insurance Employee Assistance Program (Dialogue) access to health and wellness resources Employee Store, Employee Purchase Program, Dell Discount Program, GoodLife Fitness Discounts, and more 2 paid volunteer days to support the communities we live and work in Opportunities for development and growth, including Onboarding, Buddy and Mentoring programs, LinkedIn Learning, and other virtual and in-class learning opportunities Participation in employee-led committees such as the Wellness Committee, Masco United (DE&I Committee), Philanthropy Committee, Organizational Pulse Committee, or employee impact groups Over a Century of Excellence With more than 100 years of experience , Masco Canada has established itself as a leader in the building and home improvement industry Diverse Brand Portfolio We proudly offer 12+ brands delivering 20,000+ innovative water solutions , shaping the future of plumbing and home improvement. Innovative Solutions Our commitment to cutting-edge plumbing and water technologies keeps us at the forefront of the industry. Collaborative & Inclusive Culture We foster an environment where all employees are valued, respected, and empowered to contribute and grow. Opportunities for Growth We support continuous learning, career development, and professional growth , helping you achieve your full potential. Making an Impact in Our Communities We believe in giving back and actively supporting initiatives that make a difference in the communities where we live and work Join us at Masco Canada , where your contributions drive innovation, excellence, and positive change !Masco Canada delivers innovative water solutions to the building and home improvement markets in Canada. We have been inspiring Canadian homes, communities, and lives for more than 100 years. Throughout this journey, our business has remained steadfast in its commitment to strong values and dedicated individuals, striving to enhance the well-being of our team members, customers, and communities alike. With over 600 employees, our diverse and talented workforce drives our continued success and impact.To learn more about Masco Canada, visit### Please note : Masco Canada has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources at HR@ so that arrangements can be made for the appropriate accommodations to be in place prior to your first step of the selection process. ### ### ### ### ## ## Company : Masco CanadaMasco Canada (the Company) is an equal opportunity employer and we strive to employ the most qualified individuals for every position The Company makes employment decisions only based on merit. It is the Companys policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical / mental disability, medical condition, marital / domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Quality Engineer at Masco Canada (On-Site St. Thomas, ON Office) Come build the future with us! At Masco Canada, we are passionate about delivering innovative solutions and exceptional customer experiences. We are looking for a Quality Engineer to join our quality team and help shape the future of our business. If you are eager to learn, thrive in a dynamic environment, and want to make an impact, this opportunity is for you!Kitchen & Lavatory Faucets | Tub Showers | Hand Showers | Flush Valves | Commercial Grade Faucets | Plumbing & Repair Parts Programs | Valves | Plumbing Fittings | Bath Accessories | At Masco Canada, integrity is at the core of everything we do. Our commitment to excellence, the integration of diversity and inclusion into who we are and how we work, and our ability to work as a collaborative team drive our passion to win. We win by providing the best customer experience possible in all of our business dealings. Masco Canada is the Canadian division
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