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Principal, Process Architect - Strategic Programs

Principal, Process Architect - Strategic Programs

American Water Works Company IncEvansville, IN, US
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Requisition ID :    108810

Share Our Purpose.  Be Yourself.  Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career.  Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!  Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE : AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit  amwater.com  and join American Water on  LinkedIn ,  Facebook ,  Twitter  and  Instagram .

Primary Role

The Finance Process Architect leads the design, governance, and optimization of finance processes within the AW2030 SAP S / 4HANA transformation. Partnering with business and IT stakeholders, this role ensures alignment between finance objectives, value stream outcomes, and technology solutions while driving standardization, simplification, and automation. As a finance process subject matter expert, the architect validates key deliverables, guides integration across systems, and supports deployment to enable the successful delivery of the AW2030 roadmap.

The [ Value  Stream] Process Architect  plays a pivotal role in designing and governing scalable, efficient, and integrated business processes that enable business transformation and operational excellence within a designated value stream for the American Water2030 (AW2030) program. This role ensures strategic alignment between business objectives, value streams, and technology solutions, supporting successful implementation of the AW2030 roadmap initiative waves. Key requirements include :

  • Lead the end-to-end business process architecture across key enterprise systems and initiatives within a designated value stream.
  • Ensure alignment between business processes, value stream outcomes, and enterprise objectives.
  • Guide process owners and leads to maintain consistency with defined value stream models.
  • Partner with value stream leaders and Subject Matter Advisors (SMAs) to align process decisions with organizational priorities.
  • Validate and govern key process artifacts, including : Process Hierarchies, Business Process Documents (BPDs), Functional and Configuration Design Documents, Requirements Traceability Matrices (RTMs), and RICEFWs (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows, Inventories).
  • Participate in technology and solution architecture discussions to ensure business process compatibility and alignment.

Key Accountabilities

  • Govern and maintain value stream process architecture documentation aligned with transformation governance and enterprise standards.
  • Define, communicate, and enforce enterprise process design principles, frameworks, and best practices.
  • Facilitate process discovery, design, and alignment workshops across business and IT stakeholders.
  • Identify and drive opportunities for process improvement, simplification, standardization, and automation.
  • Conduct impact assessments of proposed changes across processes and systems.
  • Support readiness and deployment planning by ensuring process deliverables are complete, validated, and understood.
  • Evaluate downstream and upstream impacts of proposed process changes.
  • Knowledge / Skills

    Knowledge :

  • Recognized as subject matter expert in own discipline / function.
  • In-depth knowledge of American water’s organization, operating model, and business processes within a specific value stream, or expertise in equivalent business environment at other utilities.
  • Understanding of current American Water systems used within the value stream and critical functionality provided by the current systems.
  • Familiarity with customizations to current American Water systems used by the value stream, or knowledge of typical customizations to similar systems at other utilities.
  • Familiarity with value stream mapping and cross-functional operational workflows.
  • Awareness of regulatory, compliance, and risk management considerations for value stream process design.
  • Skills :

  • Strong strategic thinking and holistic, systems-level problem solving.
  • Analytical mindset with strong documentation and visual communication capabilities.
  • Results-oriented mindset with ability to lead through ambiguity.
  • Demonstrated ability to navigate competing priorities and maintain a big-picture focus.
  • Excellent communication and stakeholder engagement at all organizational levels.
  • High integrity and ability to lead through challenging changes in business operating environments.
  • Experience / Education

  • Typically requires 12= years of relevant experience, including 5+ in process design, process improvement and / or business transformation roles.
  • Bachelor’s degree or equivalent experience required. Master’s preferred.
  • Travel Requirements

  • Up to 50% travel
  • Competencies

    Champions safety

    Customer obsessed

    Cultivates innovation

    Nimble learning

    Drives Results

    Collaborates

    Join American Water... We Keep Life Flowing ™

    American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

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    Principal Architect • Evansville, IN, US

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