Talent.com
Inbound Healthcare CSR
Inbound Healthcare CSRTEKsystems • Mesa, AZ, United States
serp_jobs.error_messages.no_longer_accepting
Inbound Healthcare CSR

Inbound Healthcare CSR

TEKsystems • Mesa, AZ, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description
  • Description
  • Inbound healthcare contact center representative role
  • Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appointment management
  • Comfortable navigating or learning all things healthcare, including but not limited to medical records, authorizations, referrals, and coordinating care among our members' care partners like pharmacies, testing laboratories, specialists, and insurance
  • Collaborate with providers and other operations team members to complete urgent tasks
  • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a positive virtual (phone, messaging or in-system interaction) experience
  • Master our technology suite including but not limited to Slack, Google Suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work
  • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in-office providers with ad hoc asks, etc.
  • Skills
  • schedule appointments, call center, medical record, patient registration, patient access, Customer support, medical terminology, medical billing, medical claim, insurance verification, Ehr, prior authorization, Patient service

    • Top Skills Details
    • schedule appointments,call center,medical record,patient registration,patient access,Customer support

    • Additional Skills & Qualifications
    • Minimum 1 year of high-volume contact center experience and minimum of 1 additional year of direct customer service experience (banking, hospitality, food service, etc.)
    • OR

    • 2 years of high-touch, patient facing healthcare service roles (e.g., Patient Access Reps, Claims Processors, Pharmacy Benefits Techs, etc.)
    • This experience must be within the last 4 years
    • Average of 1 year of tenure
    • Strong written and verbal communication skills, including impeccable phones manner
    • Strong multitasking skills with proficiency in computers and phones while navigating multiple software systems simultaneously
    • Experience Level
    • Intermediate Level

    • Job Type & Location
    • This is a Contract position based out of Mesa, AZ.

    • Pay and Benefits
    • The pay range for this position is $19.25 - $19.25 / hr.

      Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Mesa,AZ.

    • Application Deadline
    • This position is anticipated to close on Nov 14, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    serp_jobs.job_alerts.create_a_job

    Csr • Mesa, AZ, United States

    Job_description.internal_linking.related_jobs
    Travel Occupational Therapist (OT) - $1,708 to $1,910 per week in Peoria, AZ

    Travel Occupational Therapist (OT) - $1,708 to $1,910 per week in Peoria, AZ

    Prime Time Healthcare • Mesa, Arizona, US
    serp_jobs.job_card.full_time
    Now Hiring : Allied Healthcare Occupational Therapist - Peoria, AZ.Contact us for Pay Information.Actual amount dependent upon market adjustments. Are you a passionate Allied Healthcare professional ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Care Partner - Remote

    Care Partner - Remote

    Sharecare • Mesa, AZ, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driv...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Care Coordinator

    Patient Care Coordinator

    Atlas Medical • Mesa, AZ, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Why do people LOVE & Feel Supported at.Our company culture is grounded in our core values of.Character, Experience & Trust,. We enrich the lives of those we serve,.Baseline Rd #129 Mesa, AZ ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    PRN OT Home Health / Occupational Therapist

    PRN OT Home Health / Occupational Therapist

    Agape Hospice • Casa Grande, AZ, United States
    serp_jobs.job_card.full_time
    Part-Time or PRN OT Home Health / Occupational Therapist.Are you a highly skilled and motivated Occupational Therapist looking for an immediate opportunity in the healthcare industry? Do you enjoy ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Healthcare and Insurance Data Analyst

    Senior Healthcare and Insurance Data Analyst

    Boeing • Mesa, Arizona, USA
    serp_jobs.job_card.full_time
    Senior Healthcare and Insurance Data Analyst.We are seeking a detail-oriented.Senior Healthcare and Insurance.Health & Insurance Operations team supporting Boeings US employee health insurance ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Behavioral Health Care Manager II ABA

    Behavioral Health Care Manager II ABA

    Elevance Health • Mesa, Arizona, USA
    serp_jobs.job_card.full_time
    Behavioral Health Care Manager II - ABA.A proud member of the Elevance Health family of companies.Behavioral Health Care Manager II - ABA. This role enables associates to work virtually full-time wi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Healthcare Sales Growth Consultant

    Healthcare Sales Growth Consultant

    ChenMed • Mesa, AZ, US
    serp_jobs.job_card.full_time
    We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with y...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Life and Health Insurance Agent

    Life and Health Insurance Agent

    GIA Legacy Planning • Mesa, Arizona, US
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Remote Position / Work from Home .Uncapped Commission-Based | Full-Time | Part-Time.Are You Ready to Take Control of Your Career?. We are looking for motivated and driven individuals to join our team ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Care Navigation Operations Team Lead

    Care Navigation Operations Team Lead

    Oscar Health • Mesa, AZ, US
    serp_jobs.job_card.full_time
    Care Navigation Operations Team Lead.We're hiring a Care Navigation Operations Team Lead to join our Clinical Operations team. Oscar is the first health insurance company built around a full stack t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Patient Care Coach

    Patient Care Coach

    Serenity Mental Health Centers • Gilbert, AZ, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Want to Make a Difference for Others? Welcome to Serenity.Want to be part of something meaningful, no healthcare background required? This is your moment. At Serenity Healthcare, we’re transforming ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Care Specialist

    Care Specialist

    Upward Health • Casa Grande, Arizona, United States, 85122
    serp_jobs.job_card.full_time
    Upward Health is an in-home, multidisciplinary medical group providing 24 / 7 whole-person care.Our clinical team treats physical, behavioral, and social health needs when and where a patient needs h...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Bilingual Family Care Specialist

    Bilingual Family Care Specialist

    BrightSpring Health Services • Mesa, AZ, United States
    serp_jobs.job_card.full_time +1
    Bilingual Family Care Specialist.StepStone Family & Youth Services.StepStone Family & Youth Services.At StepStone, we believe that children and youth need a safe place they can call home - and our ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CSPD Tech - FT Days

    CSPD Tech - FT Days

    HonorHealth • Mesa, AZ, United States
    serp_jobs.job_card.full_time +1
    Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a differen...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    ObGyn

    ObGyn

    The Inline Group • Casa Grande, Arizona, US
    serp_jobs.job_card.full_time
    ObGyn physician job in Arizona : The Inline Group -.Hours : Monday - Friday 8 am - 5 pm.Average Patients seen : 25 - 28.Call Schedule : Phone and Hospital Call. Compensation : Base Salary up to $325,00...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    ObGyn

    ObGyn

    CompHealth • Casa Grande, Arizona, US
    serp_jobs.job_card.full_time
    ObGyn physician employment in Arizona : Some locum assignments can be as short as a day, others, years.Some are far from home, others are local. Whatever it is you're looking for, we offer true oppo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    HealthMarkets Insurance Agent

    HealthMarkets Insurance Agent

    HealthMarkets • Mesa, AZ, United States
    serp_jobs.job_card.full_time
    If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place.Becoming an indepen...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Internal Medicine, Community Health center, near Phoenix.AZ

    Internal Medicine, Community Health center, near Phoenix.AZ

    Gila River Health Care • Sacaton, AZ, US
    serp_jobs.job_card.permanent
    Provides culturally competent, compassionate, and high-quality patient care services to patients in support of adult healthcare needs. Diagnoses patients through the use of appropriate tests, interp...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Home Health Occupational Therapist - West Valley PRN

    Home Health Occupational Therapist - West Valley PRN

    Inspired Home Care • Mesa, AZ, United States
    serp_jobs.job_card.part_time
    Inspired Homecare- 5 star rated company rapidly expanding and hiring Occupational Therapist (OT).Occupational Therapist (OT) Job Requirements : . State registered OT license required (AZ).Excellent co...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted