Certified Community Health Worker (CHW)

Job Title : Certified Community Health Worker (CHW)

Locations : Lake, Allen, St. Joseph, Marion, Tippecanoe, Delaware, Vanderburgh, and Jefferson Counties

Organization :

Professional Management Enterprises (PME) is a Minority-owned business dedicated to delivering innovative workforce solutions and community-based services. With a strong focus on equity and inclusion, PME partners with healthcare providers, government agencies, and community organizations to remove barriers and strengthen systems of care. Our mission is to empower individuals and families, creating pathways to healthier, more stable futures.

Position Summary

We are seeking Certified Community Health Workers (CHWs) (or those willing to obtain certification within six months) to join our team in targeted Indiana counties. CHWs will work closely with individuals, families, and community partners to address healthcare and social service needs. This role requires empathy, compassion, and a strong commitment to helping others overcome barriers; whether medical, social, or economic.

This is a remote position with at least 50% of time spent on the road, covering assigned regions within the counties listed. CHWs will use electronic health records and other digital tools to document activities, track progress, and coordinate care.

Key Responsibilities

• Build trusting, respectful relationships with members to provide support, encouragement, and advocacy.
• Conduct outreach, home visits, and community-based interactions to connect members with healthcare, social services, and workforce opportunities.
• Assist members in navigating the healthcare system, including scheduling appointments, accessing insurance benefits, and understanding care plans.
• Address social determinants of health (SDOH) such as food insecurity, housing instability, transportation, and employment barriers.
• Support members with chronic conditions, disabilities, or other health concerns by coordinating care and identifying needed accommodations.
• Document all interactions and interventions in electronic records accurately and promptly.
• Collaborate with healthcare providers, social service agencies, and other community partners.
• Provide culturally sensitive support, encouraging empowerment and self-advocacy among members.
• Maintain compliance with HIPAA and confidentiality standards.
• Cover assigned regions within counties, ensuring accessibility to members in the area.

Qualifications Required :

Preferred :

Community Health Worker (CHW) Certification (or willingness to obtain within 6 months).

Experience in care coordination, case management, or social services navigation.

Knowledge of Medicaid benefits, community based and healthcare supports, and Indiana's Medicaid landscape

Experience working with Medicaid members, low-income populations, or individuals experiencing socio-economic instability.

Bilingual or multilingual skills.

Work Environment & Expectations

Remote-based role, with frequent travel in assigned regions.

At least 50% of work performed on the road or in the community.

Flexible schedule may be required to meet member needs (occasional visits outside of office hours).

Compensation & Benefits

Hourly rate : $23-$27, based on experience and certification.

Opportunities for professional development and CHW certification support.

PME strongly encourages applications from individuals who have overcome socioeconomic barriers, as well as applicants from minority backgrounds and those who are bilingual. We value diverse perspectives and believe lived experience enhances our team's ability to support the communities we serve.

PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to : veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.