Data Center Technician

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place here. We value winning together-while learning, having fun, and making a profound difference for the dreamers and builders in the world.

We want people who are passionate about building features that you and your peers will love.

At DigitalOcean, Data Center Technicians play a massive role in the success of our business. Our amazing Data Center team is responsible for maintaining and growing the physical infrastructure of the DigitalOcean cloud, past, present, and future. They own everything related to the physical servers and networking gear that enables our company and our customers to scale.

Day-to-day duties may include everything from replacing a faulty drive in one of our servers to flying overseas to set up a brand-new Data Center from scratch. In exchange for your expertise and enthusiastic interest in DigitalOcean, we can offer you a role on a fast-growing, and collaborative team where you'll be given regular opportunities to hone your skills and learn new ones.

This position is for the NYC area and requires you to be onsite.

What You'll Be Working On :

• Supporting data center engineers with on-site physical deployments
• Racking, stacking, and cabling servers, power distribution units, and switches under the guidance of data center engineers
• Replacement of server components such as CPU, RAM, drives and boards
• Submitting RMA to equipment manufacturers, shipping and receiving gear to and from remote locations and vendors.
• Work through assigned tickets and work requests effectively, performs basic diagnosis and repairs to hardware in line with internal SLAs
• Assists data center engineers in debugging network, hardware, and Linux OS-related issues
• Assists with asset management, tracks and monitors data center hardware and component inventory

What We'll Expect From You :

Compensation Range :

#LI-Onsite

Why You'll Like Working for DigitalOcean