Phlebotomist (Medical Assistant)

Job Description

POSITION SUMMARY : Under general supervision of the RN Clinic Coordinator, the Medical Assistant Phlebotomist functions as a multi skilled health care professional in an ambulatory setting primarily focusing on blood draws and lab work. Working as a part of the nursing team, a successful incumbent will rely on teamwork and collaboration on multiple levels to provide excellent patient care. Supporting patients by observing NVIH Core Values is essential to incumbents successfully completing these responsibilities.

ESSENTIAL JOB FUNCTIONS : The list that follows is not intended as a comprehensive list, but rather to provide a representative summary of the major duties and responsibilities. Incumbent(s) will be required to perform a variety of duties listed, including but not limited to :

• Draws labs with patients, and is primarily responsible for the phlebotomy and or back office nursing schedule.
• Ensure proper documentation in EHR system as appropriate and per protocols as updated.
• Educate patients on the blood-drawing procedure and answer questions.
• Preparing samples by labeling samples for testing, processing, and storage, and entering sample information into EHR.
• Maintaining equipment including assembling, maintaining, and disposing of medical instruments like needles, test tubes, and blood vials in accordance to the Infection Control Policies and Procedures.
• Responsible for keeping the work area clean and sanitary, including the equipment.
• Act as a liaison between NVIH and Quest Diagnostics or other vendors with all lab work per protocol as updated.
• Coordinate and communicate with internal and external providers regarding patient labs.
• Follow up with laboratory or providers on issues to ensure timely processing of patient samples or other issues needing attention including ambiguous and / or unusual test orders or tests not performed.
• Stay up to date with specimen specifications and communicate updates to nursing team.
• Collaborate with nursing team with performing duties and act as a subject matter expert to provide support to the team.
• Manage lab area to ensure housekeeping standards are met and the lab is supplied with necessary items. Responsible for ordering needed supplies.
• Provide as a back up for MA duties such but no limited to rooming patients, performs urine dipsticks, urine pregnancy tests, urine micro albumins, Hemoglobin A1C, Blood Sugars, Flu / RSV / COVID screening and strep screens in compliance with all applicable standards, regulations on medical clinic policy.
• Maintains the standards of patient care and implements the policies and procedures of the Medical Department.
• Recognizes how the position and duties relate to the overall function of the Medical Clinic. Follows instructions, understands, and observes lines of communication.
• Responsible for communicating problems identified involving personnel, medical staff, patient, families, and the general public to the supervisor.
• Other duties as assigned.

Experience and Skills

REQUIRED QUALIFICATIONS : The following knowledge, skills, and abilities are required for an employee to successfully perform their duties.

Native Preference. Northern Valley Indian Health provides Native Preference in hiring practices for qualified Native applicants, in accordance with its policy. NVIH is also an Equal Opportunity and At Will Employer.

Job Benefits

Competitive Medical, Dental, and Vision benefits; Company paid Life Insurance; Generous PTO package; Paid Holidays; 401k participation opportunity