Banquet Server

The Manchester Hotel

Kentucky poet Wendell Berry once said of his home soil, "What I stand for is what I stand on." The Manchester follows suit a handsome monument built to Lexington Kentucky's unbridled enthusiasm, warm Southern light, and full-galloped feeling.

General Purpose

The Event Server is committed to great customer service and has a passion for promoting The Manchester. The Event Server is thorough, task-oriented, can effectively complete tasks of varying importance and can dependably hop into any position within their department at any given time. The Event Server is willing and able to be a part of a diverse workforce serving a diverse clientele and can relate to people from a variety of backgrounds.

Specific Responsibilities

The Event Server is responsible for :

• Hands on execution of event while working with other B&C teammates
• Interacting with Event Captains and Event Manager throughout function to ensure excellent event service
• Fulfilling any and all set-up and tear down of events per BEO, Req sheet, and Event Captain
• Executing excellent customer service to all guests in hotel / restaurant, not just those attending event
• Taking orders from guests, serving food and drinks, and clearing tables as necessary
• Following the steps of service for each specific type of event
• Demonstrating knowledge of procedures, terminology and techniques used in the B&C department
• Demonstrating knowledge of ingredients of all food and beverage items served and available for the function
• Knowing hours, features and services offered by The Manchester, Granddam, and Lost Palm
• Demonstrating a positive, proactive and motivated attitude in any situation
• Being able to work in a team for large events and solo for smaller meetings
• Reporting to work on time and ready to work scheduled shift

Qualifications

The Event Server should have :

Physical Requirements

The Event Server must be able to :

The Manchester Hotel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.