Business Change Manager

Business Change Manager

A proud member of the Elevance Health family of companies, CarelonRx leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. Alternate locations may be considered if candidates reside within a commuting distance from an office. The ideal candidate will live near one of the following PulsePoints : Norfolk-VA, Richmond-VA, Wallingford-CT, Mason-OH, Atlanta-GA or Tampa-FL. This position will work an 8-hour from shift 8 : 00 am - 5 : 00 pm (EDT) Monday to Friday. Additional hours, including weekends or holidays, may be required based on operational needs.

The Business Change Manager is responsible for working with management to identify and implement varied projects, programs, and plans that support achievement of business unit and enterprise goals. Primary duties may include, but are not limited to :

• Partner with cross-functional teams to identify, design, and implement sustainable business process solutions.
• Manage project scope, dependencies, and timelines while ensuring alignment to strategic objectives.
• Leads efforts to identify best practices.
• Document and communicate process flows, business requirements, and improvement outcomes with precision and clarity.
• Conducts cost / benefit analyses.
• Develop, implement, and or maintain automated solutions using tools such as SharePoint, Power Apps, Smartsheet, and StudioX UiPath to optimize workflows and improve efficiency.
• Create conceptual process models and flow diagrams to visualize current and future state business processes.

Minimum Requirements :

Requires a BA / BS in a related field and minimum of 5 years process or project related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences :

Experience in successfully developing and managing projects with a fairly significant operating budget and knowledge of process redesign is strongly preferred. Pharmacy business subject matter expertise in at least 1 line of business is strongly preferred.

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs, medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient / member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact support@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.