Community Health Worker- Temp to Permanent

Description

The Community Health Worker provides field-based member outreach services to members enrolled in a COPE Health Solutions client health plan's Medicare Advantage (MA) plan. This person will build strong relationships with members and providers to stay engaged in member medical care and medication adherence. Community Health Workers are committed to removing the member's barriers to care by identifying critical resources for members, helping them navigate through health care services and systems, and promoting member health. They work closely with the Care Team, which may include doctors, nurses, and other clinical staff, to support positive client health outcomes.

FLSA Status

Non-Exempt

Salary Range

$23.57 per hour

Reports To

Director

Direct Reports

None

Location

New York - Onsite

Travel

100%

Work Type

Temp to Hire

Schedule

Full Time

Position Description :

• Field-based outreach to engage assigned members to close identified quality gaps.
• Receive a daily contact list of assigned members to outreach.
• Complete in-person outreach to assigned members and necessary providers to complete scheduling for appropriate appointments.
• Establishes close relationships with and serves as a point of contact for members and providers, specifically IPAs in the health plan's network, as well as other contracted value-based organizations.
• Complete all required onboarding and training to master the standard work process and assignment.
• Track outreach progress daily for each assigned member in a manner defined by the project team (spreadsheet, dashboard, etc.).
• Attend daily huddle with the Project team and report out on outreach progress, track KPIs established by the Project team, and raise any risks.
• Communicate with assigned member Care Team members (Care Coordinators, Community Health Worker, Primary Care Physicians, and other health care providers) to facilitate member care.
• Observe and report the assigned member's self-administration of medication.
• Identify resources for assigned members to overcome barriers to care, such as transportation, housing, and childcare arrangements.
• Remain aware of current services offered by service providers, such as mental health, housing, and employment assistance.
• Maintain strict confidentiality in accordance with CHS and client health plan policies.

Position Expectations :

Qualifications :

Benefits :

As a firm passionate about health care, we're deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities and a paid parental leave program. You can learn more about our benefits offerings here : .

What We Do :

COPE Health Solutions (CHS) is a national tech-enabled services firm powering success in risk arrangements and development of the future workforce for payers and providers. Our team brings deep expertise, experience, proven tools, and processes to improve financial performance and quality outcomes for all types of payers and providers, de-risking the roadmap to advanced value-based payment.

Our firm has expertise in all aspects of population health, strategy, delivery system development, payment systems reform, workforce development, and population health management support services, including peerless analytics and performance improvement. We are driven by our passion to help transform health care delivery, align financial incentives to support population health management and build the workforce needed as health care moves to value-based care.

COPE Health Solutions' Analytics for Risk Contracting (ARC) Suite provides a powerful array of analytic and reporting tools designed to achieve optimal value and performance for organizations currently in or planning to move to risk-based arrangements. Leveraging our extensive, hands-on expertise in helping IPAs, ACOs, and health systems achieve successful outcomes in risk contracts, our team of managed care experts draws insights from the analytic outputs that are tailored to each organization's unique circumstances to interpret the data and recommend initiatives to help improve total cost and quality.

Our multidisciplinary team of health care experts provides our clients with the experience, capabilities, and tools needed to plan for, design, implement, and support both the development and execution of strategy and developing solutions to some of the industry's most complex problems. We partner with our clients through aligned mission and financial incentives to pursue performance excellence in a challenging and rapidly evolving health care environment.

To Apply :

To apply for this position, or to view all available positions, visit us at .