Patient Access

Patient Access

Responsible for the daily operations of the clinic-based registration activities. Serves as liaison between clinics and RC support teams. Oversees primary patient access workflows including but not limited to :

• Benefit verification process
• Registration accuracy
• Service pre-payment / upfront collections
• Patient throughput
• Obtainment of any needed authorization for services.

Reviews and monitors patient access key performance metrics. Develops strategic direction for long-range registration improvement. Ensures clinics are appropriately staffed for registration needs. Provides onboarding support and ongoing education for registration staff. Other duties as assigned.

BA degree in related field. Minimum 5 years healthcare leadership experience in front office environments. Ability to travel.

Educational Requirements :

Physical Demands / Work Environment (optional) :

Office environment. Sitting and keyboarding for extended periods of time. Frequent telephone use. High attention to detail and ability to focus. Moderate noise level.

PS : It's All About You!

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer.