Telecom EngineerVirtualVocations • Fullerton, California, United States
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Telecom Engineer
VirtualVocations • Fullerton, California, United States
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A company is looking for a Telecom Engineer IV to provide technical support for telecommunication systems and collaborate with various teams.
Key Responsibilities
Tracks telecom invoices, pricing, and billing, while supporting the Communications-as-a-Service (CaaS) platform, Five9
Designs and maintains contact center infrastructure, including various telecommunication systems and technologies
Continuously monitors and optimizes telecom system performance, implementing cost-optimization strategies
Required Qualifications
Bachelor's degree or related discipline preferred
Seven (7) plus years of telecommunications experience or equivalent combination of education and / or experience
Extensive knowledge of telecommunications systems and processes
Familiarity with Avaya, Oracle CLI interfaces, and Five9 VCC
Proficiency with Microsoft Office Suite, including Excel and Word
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Telecom Engineer • Fullerton, California, United States
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