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Customer Development Representative (Hybrid, Austin, TX)
Customer Development Representative (Hybrid, Austin, TX)CrowdStrike • Austin, Texas, USA
Customer Development Representative (Hybrid, Austin, TX)

Customer Development Representative (Hybrid, Austin, TX)

CrowdStrike • Austin, Texas, USA
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As a global leader in cybersecurity CrowdStrike protects the people processes and technologies that drive modern organizations. Since 2011 our mission hasnt changed were here to stop breaches and weve redefined modern security with the worlds most advanced AI-native platform. Our customers span all industries and they count on CrowdStrike to keep their businesses running their communities safe and their lives moving forward. Were also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. Were always looking to add talented CrowdStrikers to the team who have limitless passion a relentless focus on innovation and a fanatical commitment to our customers our community and each other. Ready to join a mission that matters The future of cybersecurity starts with you.

About the Role :

The Customer Development Representative (CDR) will partner with CrowdStrikes Account Management team to identify cross-sell and upsell opportunities in our customer base. The successful CDR will be measured upon qualified opportunities as well as other weekly and monthly KPIs. CDRs are enabled and coached to master the intricacies and strategies of the Account Management role. They will conduct multi- threaded outreach strategies that combine direct engagement nurture campaigns and social selling aimed at booking qualified meetings with decision makers. With the goal of developing into quota-carrying sales professionals in 12-18 months CDRs will receive world class Sales Readiness training with a heavy focus on Sandler and MEDDPICC methodologies.

This is a hybrid role and requires in-office work three times a week. It will require you to be within commuting distance to our Austin TX office.

What Youll Do :

Execute targeted outbound campaigns primarily around CrowdStrike products that are not currently a part of the customers product portfolio.

Partner with Corporate Account Managers to build strategic customer account plans and develop white space strategies.

Meet weekly with team members for account mapping sessions and provide updates on new opportunities and pipeline generation activities.

Gather and document strategic account intelligence including channel partnerships tech partnerships and competitive spend.

Follow up with customers from high priority events and marketing-driven inbound activities from customers.

What Youll Need :

Curiosity Coachability and Competitiveness

Customer facing experience with strong relationships empathy and active listening skills

Passionate about becoming a cyber-security sales expert

Interested in learning about technology and enterprise software

High EQ strong communication skills and business acumen

Interested in mentorship from top performing industry leaders

Looking to make Account Management your career path

Experience working in an outbound prospecting environment.

1 years of SDR / BDR experience and a track record of success

Bonus Points :

Cyber security industry knowledge

Account Management experience

Familiarity with Sandler or MEDDPIC

#LI-HK1

Benefits of Working at CrowdStrike :

Remote-friendly and flexible work culture

Market leader in compensation and equity awards

Comprehensive physical and mental wellness programs

Competitive vacation and holidays for recharge

Paid parental and adoption leaves

Professional development opportunities for all employees regardless of level or role

Employee Networks geographic neighborhood groups and volunteer opportunities to build connections

Vibrant office culture with world class amenities

Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social / recreational programs on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation please contact us at for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including but not limited to relevant work experience skills certifications job level supervisory status and location. The hourly rate range for this position for all U.S. candidates is $21 - $30 per hour with eligibility for commissions equity grants and a comprehensive benefits package that includes health insurance 401k and paid time off.

For detailed information about the U.S. benefits package please click here .

Required Experience :

Unclear Seniority

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 21 - 30

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