Operations Coordinator

Job Description

Job Description

Salary : $55,000-$62,000 Annually

Position : Operations Coordinator

Territory : Florida Division

Reports to : Logistics Manager

Department : Logistics

Work Schedule : In-person

Job Type : Full-time

FLSA Classification : Exempt

Must Speak Spanish & English

Mission :

Comprehensively ensure the effective execution and control of activities corresponding to logistics processes, providing support to cross-cutting areas, always seeking to fulfill the service promise and seeking its profitability.

Responsibilities :

• Ensure compliance with the logistics profitability plan for the territory.
• Ensure the correct operation of the logistics operator in accordance with the contract and previously agreed operating conditions.
• Strengthen the relationship with the logistics operator, seeking continuous improvement of processes and the constant search for efficiencies in time and costs.
• Actively participate in the national logistics area and with other territories, seeking opportunities for synergy and cooperation.
• Propose and actively participate in improvements to the processes under their charge.

Receipt and settlement of containers :

Verify the correct entry of containers in SAP and Logistics Operators

Reception, validation, and processing of invoices from Brokers and Carriers

Communicate news to the Supply Chain Analyst, who will determine the action plan to follow.

The execution and monitoring of the plan from the previous point will be the responsibility of the Logistics Coordinator.

Order Processing and Billing :

Conduct the billing process daily through the SAP ERP platform, making the necessary adjustments to each invoice to ensure that customers receive orders with the negotiated prices and quantities.

Transmit the orders to the logistics operator for internal processing in the warehouse.

Have permanent communication with the sales team regarding follow-up or news presented in the process.

Responsible for the correct use of the price list and handling of price exceptions when required.

Management of transport and delivery of orders, together with the handling of frozen products.

Coordinate profitable deliveries with adequate service levels.

Obtain transport for deliveries that require it.

Support for drivers and the sales team.

Constant monitoring of pending orders in the warehouse

Reporting returns in good condition and, in turn, helping to minimize returns

Inventory management and control :

Responsible for coordinating and / or participating in the physical taking of cyclic and total inventories when this is scheduled in conjunction with the operator.

Responsible for the weekly reconciliation of inventories.

Responsible for the optimal management of inventory administration, rotation, and the adequate logistics cost of the warehouse.

Permanent review of expiration dates and low-rotation products, taking into account the goal of inventory days.

Meeting with the Commercial and Trade team to look for evacuation plans for PT with an expiration date of 5 months and low-rotation products

Responsible for following up on the agreements from the previous point, giving alerts in case of non-compliance with what was promised.

Guarantee that the merchandise is in optimal conditions for customer service.

Coordinate maquila processes, re-labeling, etc.

Participate in the Demand Forecast meeting for the assigned territory (APO / Forecast).

Document Management :

Receipt, review, and authorization of invoices from transportation providers

Process of invoices in the CPOWER development for the transmission of the template for payment.

Handling of returns and receipt of credits, keep everyone aware of this issue. Upload it to the drive for each territory

Deliverables :

Warehouse Logistics Cost

Expired PT Cost Month

Freight Cost Month / Sales Route

Monthly PT Expiration Report at 5 Months

Monthly Product Report over 180 days old

Inventory Reconciliation (Weekly)

Attend monthly meetings with the sales team, presenting relevant figures and data from the area.

Inventory Rotation Report

Decision making / Level of authority :

High, with direct personnel in charge.

Medium, when decisions must be made jointly with the Territory Manager on issues or people that are not specified in this descriptor. Transporters and warehouse operators.

Desirable knowledge :

Commercial Sensitivity

Numerical Analysis Ability

Communication Skills

Management of computer tools (Office)

Knowledge of Logistics Operations and logistics expense control

Bilingual Spanish / English

Knowledge of the territories of the geographic and commercial zones

Education :

Professional title or studying Administration, Business, Industrial Engineering or related fields.

Experience :

Inventory Management

Logistics Operations Management

Management and relationship with logistics service providers

Customer service

Expense control and budget management

Adaptation Period :

3 Months

Physical requirements of the position :

Continuous movement and prolonged standing in the warehouse, supervising drivers.

Daily lifting up to 15lbs.

Maintaining a seated position

Protective equipment and elements :

Upon Request

Benefits :

401(k) match

Dental Insurance

Health Insurance

Vision Insurance

Life Insurance

Paid time off

Referral program

Schedule :

Monday to Friday