Medical Receptionist

Job Description

Be the first point of contact in a fast-paced urgent care clinic. You’ll manage front-desk flow, verify insurance, keep EMR records tight, and deliver warm, professional service to every patient.

What you’ll do

Greet, register, and check patients in / out; collect copays and accurate demographics.

Verify insurance, obtain / referrals / prior auths, and schedule appointments.

Update and maintain charts in the EMR; scan / file documents promptly.

Answer phones, route messages, and communicate patient needs to clinical staff.

Monitor lobby / patient flow to keep wait times down.

Protect PHI at all times; follow HIPAA and clinic policies.

Must-haves

High school diploma or equivalent.

MediClear (or equivalent HIPAA credential) required

Excellent communication, customer service, and multitasking skills; calm under pressure.

Detail-oriented, organized, dependable, and team-focused.

Ability to sit / stand / walk for extended periods; occasional lifting up to 25 lbs.

Nice to have

Prior medical office or urgent care front-desk experience.

EMR proficiency and insurance verification experience.

Bilingual skills.

Why you’ll love it

Competitive hourly pay depending on experience / education.

Supportive, fast-moving team environment with growth potential.

Requirements

Assistant