Your newpany
Are you an experienced administrator ready to step into a dynamic clinical environment? We are seeking a highly organised, proactive, experienced administrator to join our client’s team where you will be supporting their senior consultants and delivering exceptional service to private medical clients.
This role sits in a small and supportive team environment and offers a great opportunity for experienced candidates who enjoy variety and challenge, in both back-office and clinical client-facing work.This is a permanent role, hours a week, fully-office based in York. This role includes one twilight session a week until
Your new role
This is not your typical medical secretarial post. You’ll be a key focus of the private practice operations—providing 1 : 1 support to consultants, managingplex schedules, coordinating patientmunications, and ensuring the smooth running of clinical and administrative processes. You’ll be the first point of contact for private clients, so professionalism, discretion, and warmth are essential.Key Responsibilities
- Provide dedicated administrative support to senior consultants, including diary management and correspondence
- Liaise directly with private patients, ensuring a seamless and personalised experience
- Running eye clinics which includes twilight sessions until on a Friday on a rota basis.
- Maintain accurate medical records and coordinate clinical documentation
- Manage referrals, appointments, and follow-ups with precision
- Act as a central point for internal and externalmunications
- Support billing and invoicing processes in collaboration with finance teams
- As this is a small team, the ability to multitask and a willingness to cover additional duties is valued.
What you'll need to succeed
Proven experience in office management or senior administrative rolesKnowledge of Outlook and SAGE as well as strong Excel skillsGood touch type skillsThe ability to audio type would be beneficial.Exceptionalmunication skills—confident, articulate, and empatheticHighly organised with the ability to jugglepeting prioritiesProfessional, discreet, and emotionally intelligentPrevious experience in a clinical or healthcare setting is beneficial but not essential. If you have worked in the NHS, the level of responsibility and autonomy would bemensurate with a Band 4+ role.What you'll get in return
permanent contractstandard working hours with a twilight session on a Friday25 days annual leave + bank holidays4% employer pension contribution increased to 6% after 1 year of service.