Job Title
This position is open only to Colorado state residents.
The effective start date of the selected candidate will begin on or after January 1, 2026.
Work Unit : Operations & Strategy, Division of Human Resources (DHR) exists to provide decentralized human resources services to the public, applicants, managers, and employees who work for the Colorado Department of Human Services (CDHS). The Human Resources Operations unit acts as a liaison between HR and other business units to align CDHS's people strategy with its business strategy. The unit ensures that HR practices support the organization's overall goals while remaining in compliance with appropriate employment laws, statutes, and regulations.
The Operations team oversees Personnel Action Forms (PAFs), personnel files, and other forms and processes related to HR systems. They assist with name changes, State ID badge replacements, file reviews and file transfers. This unit also provides guidance on acquiring personal services.
Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!
Description of Job
Weekly hybrid working arrangements. Minimum 2 days in office and maximum 3 days remote work.
Office location : 3648 W. Princeton Circle, Bld. 3 Denver, CO 80236. Please note : Work arrangements are subject to change at any time.
The purpose of this position is to provide technical guidance, support, and assistance to HR staff, employees, managers, appointing authorities, and executive directors regarding employee personnel actions and position information. The role involves both operational and technical responsibilities, with a primary focus on accurate and timely data entry into multiple information technology systems. The position emphasizes data integrity and professional customer service. It includes assisting employees with interpreting forms and procedures related to personnel actions, facilitating the onboarding of new employees, and coordinating new employee orientations by gathering necessary documentation to ensure a smooth onboarding process. Additionally, this role entails coordinating the creation and distribution of employee badges. The incumbent will also support various employee and personnel projects as assigned. Maintaining a high level of professional customer service and ensuring all requests are addressed within 24 hours is essential.
Position duties of the Technician include, but are not limited to :
- Badges
- Data / Information Management
- Professional / Technical Support
- New Employee Onboarding
- Customer Service
- Other Duties as Assigned
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications :
3 years full-time experience performing high volume data entry and processing with accuracy.Education and Experience : Additional appropriate education may be substituted for the required experience on a year-for-year basis. (e.g. BA degree in Business Administration, Human Resources, etc.)
Preferred Qualifications :
Experience working directly in human resources or with human resources staffExperience performing data entry in a high-volume environmentExperience working with confidential employment records and informationExperience working with G-Suite applicationsDemonstrated ability to provide outstanding customer service and develop productive working relationships with all stakeholdersExcellent written and oral communication skillsExceptional organizational and time management skills, including the ability to prioritize and meet deadlinesProven record of superior attention to detail and accuracy in workKnowledge of experience with state policies, procedures, and systems relevant to human resources or administrative functionsDemonstrated proficiency with multiple technology systemsStrong sense of professionalism and proven ability to maintain confidentiality with sensitive and private informationAbility to adapt and thrive in a changing work environment; ability to accept and manage new challenges and opportunitiesInitiative & self-management, the passion and ability to dive into the work and accomplish tasks within established timeframes; ability to multitask and produce quality results evenlyDemonstrated problem-solving skillsThe ability and motivation to develop creative solutions to complex, interpersonal, process, and systemic challengesConditions of Employment :
This position requires a standard background checkTravel : This position is required to travel to attend meetings on occasion at off-site locationsThis position will drive state fleet vehicles. This position must possess and maintain a valid, unrestricted Colorado Driver's License.MOTOR VEHICLE RECORD CHECK : This position will drive a state-owned vehicle, either in an on-going capacity while performing their normal day-to-day job duties OR on occasion for training / meetings / client visits / etc.NAME CHECK ONLY : This position will have NO direct contact with vulnerable persons.Former State employees who were disciplinarily terminated or resigned in lieu of termination must :Disclose that information on the application.Explain why the prior termination or resignation should not disqualify you from the current position.Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.CDHS Selection Process Explanation :
Employment history is calculated on a full-time basis (40 / hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.Preferred Qualifications & Competencies : Relevant years of state service experience.Minimum Qualification Screening Process : A Human Resources Analyst will review the work experience / job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position.Comparative Analysis Process Structured Application Review : After minimum qualification screening, the comparative analysis process will involve a review and rating of all the information you submit. The comparative analysis step may also include your results from an eSkills Test.Your Work Experience / Job Duties : Document your work experience / job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.Supplemental Questions : Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).Appeal Rights : You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.Supplemental Information
If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS.
In addition to a great location and rewarding and meaningful work, we offer :
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plansMedical and dental health plansEmployer supplemented Health Savings AccountPaid life insuranceShort- and long-term disability coverage11 paid holidays per year plus vacation and sick leaveState of Colorado Employee BenefitHub Resource CenterEmployee Wellness programExcellent work-life programs, such as flexible schedules, training and moreRemote work arrangements for eligible positionsSome positions may qualify for the Public Service Loan Forgiveness Program.Our Values :
We believe in a people-first approach : We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.Balance creates quality of life : We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.We hold ourselves accountable : We take responsibility
