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Server

Server

Ascent HospitalityMontgomery, AL
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ESSENTIAL FUNCTIONS

  • Greet all guest with eye contact and a warm welcome as they enter the dining area.
  • Maintain a proactive guest service approach at all times.
  • Assist with seating guests as needed (in the absence of the hostess)
  • Provide fast, friendly professional and responsive customer service to hotel & restaurant guest & staff.
  • Serve food and beverage in accordance with standards and in a professional courteous manner.
  • Maintain knowledge of all menu items and composition
  • Adhere to all Brand Standards regarding Food and Beverage and Service
  • Assist with the set up and cleanliness of the Restaurant.
  • Assist with clearing and set-up of tables
  • Assist with restocking of supplies as needed
  • Communicate effectively with Management and other Team Members
  • Use Point of Sale (POS) system as required
  • Perform other duties assigned by supervisor / manager.
  • Perform special daily projects assigned by supervisor / manager

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES :

  • Must be able to understand, read, write and speak English above a basic level, to effectively communicate with Team Members and Guests.
  • Must maintain a neat and professional appearance upholding Company appearance standards at all times.
  • Must be able to apply commonsense understanding, in carrying out instructions
  • Must be able to comply in standardized situations with only occasional or no variation.
  • Must be available to work flexible shifts, including Holidays.
  • Must be able to work without constant supervision.
  • Must be able to work well as a part of a team.
  • Must be engaging with all guest throughout meal periods; responding to guest and Team Members as required.

    • PHYSICAL DEMANDS :

  • While performing the duties of this job, the employee will be required to stand for long periods of time on hard surface; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is frequently required to walk, balance, talk, hear and smell.
  • Must be able to work with cleaning chemicals, warm temperature and able to work with all food products.
  • Must regularly be able to carry and balance up to 25 pounds without assistance.
  • Must be capable of effectively using close vision, distance vision, color vision and sense of smell.
  • Able to operate in mentally and physically stressful situations

    • QUALIFICATION STANDARDS :

  • High School Diploma or equivalent is required.
  • Six months Customer Service, hotel or restaurant experience preferred, but not required.
  • Must have excellent customer service skills
  • Must obtain TIPS certification within 30 days (if not certified).
  • Must have excellent interpersonal and communication skills with a strong customer / client focus.
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    Server • Montgomery, AL