Hollister - Key Lead, Fashion Place

Position

Hollister - Key Lead, Fashion Place

at

Abercrombie & Fitch Co.

Company Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, A&B Kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

Open and closing routines

Product knowledge & brand awareness

Business understanding

Proactive thinking

Attention to detail

Register / Point of sales use

Asset protection

Visual displays

System skills

Work Schedule Requirements

Schedule will vary weekly but should expect to work at least 12-16 hours per week.

Required availability on Saturdays and Sundays as well as certain holidays.

During peak timeframes, hours will increase to support business needs.

Qualifications

Education : High School Diploma or G.E.D. equivalent (preferred)

Retail experience : At least 1 year of retail experience is preferred.

No supervisory / management experience is required.

Customer focus

Communication skills

Interpersonal interaction

Fashion trend knowledge

Outgoing, assertiveness, adaptability / flexibility, stress tolerance

Poise & ambition, multi-tasking, applied learning, work ethic, omni channel services

Benefits

Quarterly sales incentive bonus

Merchandise discount

Flexible schedule

Opportunities for career advancement

Opportunity to become a brand affiliate

Training and development

A global team that celebrates you for being you

Equal Opportunity

Abercrombie & Fitch Co. is an Equal Opportunity employer.

Seniority level

Entry level

Employment type

Part-time

Job function

Customer Service

Industries

Retail and Apparel & Fashion

#J-18808-Ljbffr