Job Description
Job Summary
The Centralized Scheduling Planner is responsible for ensuring efficient and effective scheduling. This involves analyzing historical data and forecasting future demand, as well as developing staffing plans and schedules that optimize the use of available resources. The Centralized Scheduling Planner monitors employee productivity, adjusts staffing levels and schedules as needed to ensure that service levels are met. Planners are also responsible for accurately tracking refusals / turndowns of shifts. Planners make use of all applications available to track and properly record information related to scheduling.
How You Will Create the Extraordinary
- Develop and optimize weekly schedules for various departments based on business needs and labor standards
- Observe departments to understand business volumes and staffing needs / opportunities
- Coordinate with department heads to ensure proper staffing levels and effective use of resources
- Monitor and adjust schedules as needed to ensure optimal coverage and staffing levels
- Review and approve time-off requests, schedule changes, and shift swaps
- Communicate weekly shifts available and scheduling changes to team members
- Collaborate with HR to ensure compliance with labor laws, company policies, and collective bargaining agreements
- Use Virtual Roster and UKG to manage scheduling standards
- Analyze scheduling data and make recommendations for improvements in efficiency and productivity
- Assist the Scheduling Manager in all scheduling and administrative responsibilities for the assigned areas of the Property / Region
- Assist the Scheduling Manager with any special assignments, such as in-house training, reporting, or other administration
What You Will Need
Must be 21 years of age or olderHigh school diploma or equivalent; bachelor's degree preferredMinimum of 2 years of experience in a scheduling or administrative role, preferably in the gaming industryProficient in Microsoft Office Suite with entry-level Excel knowledgeExcellent organizational, analytical, and problem-solving skillsStrong communication and interpersonal skills; effective in both written and oral EnglishAbility to work under pressure, handle multiple tasks simultaneously, and work independently or as part of a teamKnowledge of labor laws, collective bargaining agreements, and related regulationsFlexible schedule with the ability to work nights, weekends, varied shifts, and holidaysAdditional Requirements
Must be able to handle a heavy business volume, multitask responsibilities, and solve problems in a timely mannerMust tolerate areas containing secondhand smokeMust be able to lift and carry 25 pounds, bend, crouch, kneel, twist, and work at a desk / counterMust respond to visual and aural cues and have manual dexterity to operate all office equipmentMust be able to maneuver around the office and propertyMust be adept at using a personal computer, phones, and copierDisclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).