Certified Medical Assistant

Description

The Certified Medical Assistant will provide support to the clinical providers by assisting with various patient care activities. This includes a combination of administrative and clinical practice responsibilities, such as : prepares patients for their visit in accordance with established procedures, obtain vital signs, prepare appropriate paperwork associated with visits, laboratory work, tests, or referrals for provider signature, assist providers and nurses in urgent and emergency clinical situations, as well as other tasks assigned by the Nurse Manager.

Requirements

Duties & Responsibilities

• Greet and escort patients to exam rooms, ensuring comfort and confidentiality.
• Record and update patient medical histories, vital signs, and relevant data into the EMR system.
• Assist providers with patient exams, procedures, and treatments.
• Administer medications and vaccines as prescribed by the physician.
• Collect and process laboratory requests (including blood).
• Prepare specimens for external lab processing as needed.
• Sterilize medical instruments and equipment, and maintain an orderly, safe clinical environment.
• Provide instructions for post-appointment follow-up.
• Accurately document patient information in the EMR system, ensuring all medical records are current.
• Ensure an accurate accounting of patient medication list at every appointment.
• Assist with the preparation of patient charts and forms, ensuring all necessary documents are available for patient visits.
• Schedule patient appointments, follow-ups, and referrals as appropriate.
• Coordinate patient referrals to specialists or other services as needed.
• Assist with verifying patient insurance eligibility, updating insurance information.
• Help prepare and submit billing and coding information for insurance claims.
• Maintain a seamless patient experience by ensuring timely communication between patients, providers, and other healthcare staff.
• Ensure chart preparation for upcoming visits is consistent and accurate.
• Collaborate with other healthcare team members, including physicians, nurses, and social workers, to provide comprehensive care to our patients.
• Maintain a neat, clean, professional personal appearance and workspace.
• Adhere to Harbor Care dress code (scrubs, appropriate footwear).
• Support Harbor Care's mission to provide accessible, patient-centered care to underserved populations.
• Attend interdisciplinary meetings as appropriate.
• Promote the Harbor Care mission and demonstrate our values.
• Other tasks assigned by Nurse Manager.

Job Requirements

Certified Medical Assistant (CMA) through a nationally recognized certifying body (e.g., AAMA, AMT).

Experience working with underserved populations is a plus.

Competencies

Proficiency with Electronic Health Records (EHR / EMR) systems. (Centricity / Athena EMR software preferred).

Harbor Care's Commitment :

Model and enforce the "Red Carpet Treatment" among staff and clients comprised of the following :

Harbor Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.