Office Manager

Office Manager

Ace Handyman Services (AHS) is a high quality, handyman services company that provides superior quality work. Our extensive knowledge of the industry, quality and process standards and investments in technology has made AHS one of the fastest growing franchises in the US.

Main Responsibilities

The Office Manager role is one of the key components to the success of the operation. The right candidate must be a driven professional that is well rounded on Customer Service, Personnel, Operations, Sales and Marketing.

Customer Service

• The Office Manager is the primary person to answer the phoned, strictly following the call answering scripts.
• Checks email daily and responds as required.
• Acts as the CSR / Scheduler booking work orders and maintaining the schedule.
• Adjusts the schedule as needed to accommodate job extensions and changes.
• Handles customer service issues as they arise.
• Writes thank you notes as a follow up to each work order.
• Keeps a log and proactively addresses the warranty calls.

Personnel

Operations

Marketing

Job Requirements

We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.

Specific qualifications for the role include :

Build fun and rewarding career with an industry leader! Apply now!

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning team, please apply to the position(s) available by selecting "Show Me All Jobs" above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.