Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers’ ballpark and Dallas Cowboys’ Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.
Job Specific
- Supervises restaurant activities in absence of Manager
- Controls Reservation Book, accepts reservations and enters them accurately into the record
- Maintains guest history files and uses information to enhance repeat guests experience
- Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period
- Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability
- Inspects menus to ensure cleanliness and acceptability
- Greets guests in a polite professional manner
- Determines guest needs, verifies table availability, assigns appropriate table for seating
- Guides guests to appropriate table
- Assists guests with seating, and presents menu
- Ensures removal of unnecessary place settings at occupied tables
- Notifies server of guest seating, and communicates any special needs or requests
- Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member
- Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard
- Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks
- Other duties as assigned
General
Promotes and applies teamwork skills at all timesNotifies appropriate individual promptly and fully of problems and / or unusual matters of significanceIs polite, friendly, and helpful to guests, management and fellow team membersExecutes emergency procedures in accordance with hotel standardsComplies with required safety regulations and proceduresAttends appropriate hotel meetings and training sessionsMaintains cleanliness and excellent condition of equipment and work areaComplies with hotel standards, policies and rulesRecycles whenever possibleRemains current with hotel information and changesComplies with hotel uniform and grooming standards