Manager of Strategic Communications for Annual Giving, Stewardship, and Donor Relations

Job Title

Manager of Strategic Communications for Annual Giving Stewardship and Donor Relations

Department

Development Office

Salary

$57113 - $71487; commensurate with experience

Job Summary / Basic Function

The Manager of Strategic Communications for Annual Giving Stewardship and Donor Relations assists with the development implementation and assessment of a comprehensive university-wide strategic plan focused on donor acquisition donor retention and growing our culture of philanthropy. The incumbent serves as the primary stewardship contact for the entire university comprised of more than 150000 alumni 20000 students 2000 faculty and staff and thousands of MTSU friends and donors. Additionally the incumbent provides leadership and guidance based upon best practices to all college and unit-based Managers of Strategic Communications while managing assigned personnel. This position reports to the Director of Annual Giving Stewardship and Donor Relations. Occasional nights and weekends required. Experience in project management event planning and / customer service preferred.

Responsibilities Include :

• Providing feedback and assistance with the development and implementation of a strategic donor stewardship plan that appropriately acknowledges recognizes and engages all donors including but not limited to first-time donors renewed / lapsed donors recent grad donors recurring gift donors faculty and staff donors Giving Day (True Blue Give) donors planned giving donors longevity-based donors and major gift donors.
• Assisting the Director with tracking and improving donor retention rates.
• Working with development officers to coordinate stewardship efforts.
• Developing individualized stewardship plans for major gift donors.
• Developing and executing stewardship plans for Senior Gift donors first-time donors recurring donors True Blue Give (giving days) donors planned gifts milestone lifetime gifts and long-time donors.
• Assisting the Director with developing implementing and executing appropriate annual giving and stewardship follow up.
• Tracking and improving acquisition growth and retention rates for leadership annual giving longevity giving planned giving and lifetime giving.
• Managing a comprehensive donor stewardship program that fosters meaningful connections with donors at all levels including the oversight growth and enhancement of all donor recognition societies and events.
• Working with the Strategic Communications Coordinator to ensure prompt and effective communication to all donors.
• Working with Advancement Services to ensure effective ways of updating constituent contact information and maintaining data integrity.
• Developing and maintaining strong relationships with key stakeholders throughout the university including Deans faculty and development officers.
• Referring leads to other development staff as appropriate.
• Staying abreast of current trends in higher education fundraising and stewardship.

Required Education

Bachelors Degree required.

Required Related Experience

Three (3) years of experience in marketing communications sales higher education or project / event management or comparable student work experience in Advancement or marketing.

Desirable Related Experience

Three (3) years progressively responsible work experience in managing marketing and strategic communications. Experience in marketing sales higher education or project / event management. Strong analytical and data management skills. Passion for the universitys mission and a commitment to philanthropy.

Documents Needed to Apply

Resume Required

MTSU offers a comprehensive benefits package including but not limited to the following :

Click here for additional information.

MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at by contacting MTSU Public Safety at .

MTSU is a Tobacco & Drug-Free campus.

This position requires a criminal background check. Therefore you will be required to provide information about your criminal history to be considered.

For individuals requiring reasonable accommodation to apply : In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation to apply for a position with MTSU please call or email

Application Review Date : November 18 2025; for optimal consideration please apply before November 4 2025.

Required Experience :

Manager

Key Skills

Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1