Construction Client Service Manager

Location : Phoenix, Arizona

Full-Time | Salary Based on Experience + Commission | Benefits Included

Are you a proactive professional with a strong understanding of client service and the construction industry? We are currently seeking a Client Service Manager to support and grow relationships with new and existing clients in the construction sector.

This position is ideal for someone who thrives in a fast-paced environment, has excellent communication and follow-through skills, and is passionate about providing top-notch service to construction-related clients.

Key Responsibilities :

Act as the primary point of contact for new and existing clients in the construction industry

Develop a deep understanding of client needs, ensuring satisfaction and ongoing support

Coordinate with internal teams to ensure the timely delivery of services and problem resolution

Identify opportunities to upsell or cross-sell services to existing clients

Maintain regular contact and follow-up to ensure long-term client relationships

Generate reports on client engagement and retention metrics

Attend local events or jobsite meetings when needed to strengthen relationships

Requirements :

Experience in the construction industry or with construction clients

2+ years in a customer-facing or account management role

Strong communication and organizational skills

Ability to prioritize tasks and handle multiple client accounts

Proficient in Microsoft Office and CRM software

Must be located in or willing to commute to Phoenix, AZ

If you're a motivated and service-minded individual ready to build lasting client relationships in the construction world, we'd love to hear from you.

An Equal Opportunity Employer