Patient Care Coordinator

This long-standing private hearing healthcare organization with nearly four decades of success is seeking a Patient Care Coordinator for its Troy, OH location.

This organization operates multiple offices across Ohio and is known for its retail-focused, patient-centered approach to hearing care.

Position Overview   The Patient Care Coordinator will play a key role in the daily operations of the practice.

This position requires a friendly, organized, and dependable professional who can create a welcoming experience for patients while maintaining smooth front-office workflow.

We are seeking a candidate who can step in confidently and provide consistent, high-quality support.

Key Responsibilities Greet and check in patients with professionalism and warmth Answer and make incoming / outgoing phone calls   Schedule and confirm appointments   Handle patient invoicing and payment collection   Provide general office and administrative support   Perform insurance verification if needed Maintain accurate patient records and assist with office workflow Qualifications   Prior experience in a patient-facing, administrative, or healthcare setting preferred   Strong customer service and communication skills   Ability to multitask and maintain attention to detail   Professional, dependable, and team-oriented demeanor Comfortable working in a retail-influenced healthcare environment Compensation & Benefits Hourly Rate :

• $16–$18 (potentially higher depending on experience)   Vision, Dental, and 401(k) benefits   PTO, vacation time, and a paid mental health day   Access to Dave Ramsey’s SmartDollar financial wellness program   Monday–Friday schedule with holidays and weekends off If you think this role could be a good fit, we'd love to chat!

Apply today!

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