Appointment Scheduler

Join Minnesota Urology as an Appointment Scheduler and play a pivotal role in enhancing patient care. Dive into a dynamic environment where your problem-solving skills are not just valued but celebrated. You'll engage with a diverse patient base, allowing you to practice your empathetic communication and truly make a difference in their healthcare journey. This position offers the chance to be at the heart of our customer-centric operations, directly contributing to patient satisfaction and well-being.

At MNU we share the value of transparency and enable this during our recruiting process. We believe it's important to share the compensation range to best understand the full opportunity of a role! We select our initial range based on reliable compensation survey data. Other factors we consider in setting the specific pay for an individual will generally include, among other things, experience, specialized skills, work location, and internal equity to provide competitive offers. The range stated below is a starting point of the compensation conversation, we'd like to hear what your compensation expectations are too!

With a minimum starting pay of $18.80 per hour up to $23.50 per hour based on direct appointment scheduling experience in healthcare, you'll be rewarded for your hard work and dedication.

Every day will bring new challenges and opportunities that foster your professional growth while helping others navigate their health concerns. You will be part of a team dedicated to delivering exceptional service, filled with passionate individuals who share your commitment to patient-focused care. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Snack / Drink Room, Company paid STD, LTD, and and life insurance.. Step into a role that promises fulfillment and a rewarding impact on lives. Your journey to making a difference starts here!

What it's like to be a Appointment Scheduler at Appointment Scheduler

As an Appointment Scheduler at Minnesota Urology, your daily responsibilities will involve managing patient appointments efficiently and accurately. You will greet callers with empathy, assess their needs, and schedule visits in a way that prioritizes patient convenience. Expect to handle a variety of administrative tasks, including maintaining accurate records, updating patient information, and coordinating with medical staff to ensure smooth operations. You will also follow up on patient inquiries and resolve scheduling conflicts, demonstrating your problem-solving capabilities. Regularly, you'll engage with our electronic health record system to track appointments and send reminders, ensuring patients feel valued and informed.

Additionally, you will cultivate a customer-centric atmosphere by providing exceptional service, addressing patient concerns, and fostering a welcoming environment that encourages ongoing communication and support.

What you need to be successful

To excel as an Appointment Scheduler at Minnesota Urology, strong communication skills are paramount. You must be adept at engaging with patients, listening actively to their needs, and conveying information clearly and empathetically. Organizational skills are essential, as you'll juggle multiple appointments and ensure accurate scheduling without conflicts. A keen attention to detail will help you maintain precise patient records and manage documentation effectively. Problem-solving abilities are crucial when addressing scheduling conflicts or patient inquiries, allowing you to think on your feet and provide timely resolutions.

Additionally, a customer-centric mindset is vital, enabling you to prioritize patient satisfaction and create a welcoming atmosphere. Flexibility and adaptability are also important, as the healthcare environment can be dynamic, requiring you to adjust quickly to new challenges or changes in scheduling demands. Lastly, a collaborative spirit will facilitate effective communication with your colleagues and contribute to a cohesive team dynamic.

Join our team today!

If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!