job_description.job_card.job_descriptionThis is a fully remote positionPosition Overview Do you want to lead the learning initiatives that empower our people and transform lives? Mosaic is seeking a visionary Director of Learning to shape the future of our service delivery. Mosaic is seeking a Director of Learning to shape and drive innovative training solutions that enhance service quality across our organization. This is more than a job-it's a chance to make a pivotal impact. You will elevate learning outcomes by designing innovative curriculum and operation strategies, all while grounding your work in modern methodologies and adult learning theory. Strategic Learning LeadershipServe as a trusted strategic partner, bridging the gap between business needs and learning outcomes to drive organizational successDesign and lead learning strategies using adult learning principles and spaced learningDevelop and evaluate onboarding processes for service line-specific contentLead learning integration efforts for newly acquired organizations, identifying and addressing gaps in training Learning Design & DevelopmentCreate diverse instructional materials (online, virtual, classroom) to meet organizational needsApply instructional design methodologies to support knowledge transfer and skill developmentMaintain current knowledge of learning trends, methodologies, and technologiesContinuously improve training programs through needs assessments and learner feedback Project & Program ManagementOversee learning deliverables ensuring timelines, budgets, and cross-functional dependencies are metCoordinate with IT and enterprise project teams to maintain alignmentImplement organizational change management frameworks in collaboration with stakeholdersDevelop and monitor ROI metrics and success measures for training initiatives Team Leadership & CoachingBuild, mentor, and empower a high-performing learning team. You'll coach team members to enhance their engagement and performance, fostering a culture that embodies Mosaic's values.Foster a team culture aligned with Mosaic's values and leadership practicesProvide ongoing feedback and professional development opportunities for direct reports Onboarding & Operational SupportManage onboarding for service lines to ensure smooth integration of new employeesEnsure comprehensive training resources and support are available to new team membersCrosswalk and align training processes with operational and regulatory requirements Our Mission. Your Purpose At Mosaic, we believe in empowering people-with purpose, with heart, and with grit. As a key member of our Learning & Development team, you'll contribute to a values-driven culture that embraces belonging, connection, faithfulness, and grit. Ready to lead learning that transforms lives? Apply now and help us shape the future of services at Mosaic. Commitment to Mosaic Values : At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.