Behavioral Health Outpatient Services Supervisor

Salary : $79,257.00 - $108,982.00 Annually

Location : Scottsdale, AZ

Job Type : Full-Time

Job Number : 101193-251029

Department : Health & Human Services

Opening Date : 10 / 29 / 2025

Closing Date : 11 / 12 / 2025 11 : 59 PM Arizona

Definition

Under general supervision from the Clinical Manager, JTR, provides supervision to staff, counseling and treatment to clients while coordinating and supervising of a variety of programs serving adults who are experiencing difficulties in their life, due to substance abuse. This job class is treated as FLSA Exempt.

Essential Functions : Essential functions may vary among positions and may include the following tasks, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.

Examples of Tasks

• Supervision, Mentoring, Training & Leadership : Supervises employees in the following areas that include, but are not limited to, scheduling work hours, job duties, staff coverage (leave and training) and time cards.
• Provides supervision to assigned team.
• Reviews caseloads and offers administrative guidance to staff.
• Completes staff probationary and annual employee performance evaluations.
• Evaluates the effectiveness of staff in specific roles with particular clients and families.
• Provides recommendations to the Division Chief such as training needs and work performance improvement initiatives.
• Assists with the development of training for the program staff to enhance quality and accurate therapy.
• Delivers ongoing supervision to assigned staff to ensure quality service provision, productivity and documentation compliance in line with Departmental expectations. Weekly supervision may involve, but is not limited to, employee goal setting, coaching and mentoring, client file monitoring, chart audit review, review of billing submissions, treatment plan development and updates, problem resolution recommendations for difficult cases and review of forms for accuracy and completion, etc.

2. Third-Party Billing : Ensures staff compliance with third party billing regulations and standards as defined by the Department and any contracted third-party payers.

3. Service Coordination, Enhancement & "Wrap-Around" : Utilizes the consultation and collaborative team processes in providing coordination of care for clients and to improve clinical and administrative operational processes.

4. Program Documentation & Reporting : Collects, analyzes and reports data (utilizing the specified data management system).

5. Emergency On-Call : Provides on-call supervision 24 hours per day, 7 days per week, for staff and services as assigned.

6. Service Problem Resolution : Initially meets with clients on an informal basis to address complaints.

2. Performs individual, group and family counseling for residential clients and their families.

3. Serves as a liaison between the service program and treatment centers.

4. Attends on-going training to apply for, and retain, professional licensure and / or other counselor related certifications.

5. Participates in prevention and early intervention Community awareness events.

6. Provides monthly statistics on client data for monthly and quarterly program reports and other required program data in a proficient manner.

7. Maintains counseling records and writes summaries and reports. Maintains compliance with Program, Division and Department procedures.

8. Miscellaneous : Performs other job-related duties as assigned to maintain and enhance program and departmental operation.

Knowledge, Skills, Abilities and Other Characteristics :

Minimum Qualifications

Special Requirements

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background / fingerprint check.

"SRPMIC is an Equal Opportunity / Affirmative Action Employer" Preference will be given to a qualified : Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required : 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License / certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods :

Documentation must be received by position closing date.

The IHS / BIA Form-4432 is not accepted.

Your Tribal ID / CIB must be submitted to HR-Recruitment-Two Waters.

The SRPMIC offers a comprehensive benefit package including medical, dental, vision, life, disability insurance, and a 401(k) retirement plan. In addition employees enjoy vacation and sick leave and 13 paid holidays.