Bilingual Mandarin Insurance Customer Service Rep - Farmers Insurance

Jason Hsu's Farmers Insurance Agency in Rowland Heights / City of Industry, CA is hiring an Entry-Level Bilingual Mandarin Insurance Customer Service Representative. No previous experience? No problem! Whether you're new to the industry or bring experience from insurance, banking, mortgage, or real estate, we welcome you.

Work for a top 1% agency within Farmers globally. You'll be working directly with a passionate agency owner in a fast-paced environment with a fun team culture. You'll learn valuable skills in client service, marketing, and relationship management while supporting daily operations and contributing to agency growth.

Enjoy a newly remodeled office, top-tier technology, and plenty of opportunities to grow, learn new skills, and wear different hats as the agency continues to expand. We look forward to helping you build a successful future with us!

Benefits

Hourly Base Salary + Commission

Paid Time Off (PTO)

Mon-Fri Schedule

Competitive Salary

Health Insurance

Bonus Incentives

Career Growth Opportunities

Hands on Training

Leads Provided

No Cold Calling

Weekly Team Meetings

Mentorship with Established Agent

Flexible Schedule

Responsibilities

Responsibilities for the Insurance Customer Service & Support Administrative Assistant :

• Marketing : plan marketing events and strategic growth projects
• Client Account Management : assist clients and potential clients on the phone and other platforms
• Quoting : You'll learn to be the architect and design the best insurance quotes for clients with excellent coverages and amazing prices
• Learn to collaborate with management and underwriting on Home, Auto, Business insurance
• Partnership Management : Maintain and develop agency relations with partners, vendors, underwriting and clients

Requirement