Guest Services Manager

Staypineapple is a brand of upscale award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities this is the place for you.

Who were looking for :

GUEST SERVICES MANAGER

Around here we have a reputation for being ridiculously friendly helpful and accommodatingand nothing will tank that faster than lousy front desk service. Thats where you come in. As Guest Services Manager you are responsible for making sure the front desk staff is providing service consistent with impeccable Staypineapple standards.

What to expect :

Here are a few things that will make your days full and rewarding :

• Supervising coaching mentoring and monitoring front desk staff and night auditors
• Interviewing hiring and training front desk staff in accordance with SOP standards
• Preparing performance reviews and providing assessment of team members performance and development. Providing ongoing coaching and feedback to make sure every single person is no less than awesome at their job
• Monitoring overtime and payroll costs department costs and assisting with preparation of budgets

Your experience and qualifications :

Why us

As a growing company Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others join our team. Plus we offer :

Pay : $78000.00 per year

Status : Full Time

Required Experience :

Manager

Key Skills

English Language,Cost Estimation,Corporate Risk Management,Export Sales,J2EE

Employment Type : Full Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 78000 - 78000