Hospice Administrator

Position Summary

The Hospice Administrator is responsible for the overall leadership, strategic direction, and operational management of the hospice program.

This role ensures compliance with all federal, state, and local regulations, maintains high-quality patient care, fosters a culture of compassion and excellence, and manages business operations to meet organizational goals.

Key Responsibilities

Leadership & Management

Provide strategic leadership to achieve the mission, vision, and values of the hospice organization.

Direct, supervise, and evaluate the performance of all hospice staff.

Foster an environment that promotes teamwork, open communication, and staff engagement.

Develop and implement policies, procedures, and programs to ensure consistent quality care.

Regulatory Compliance

Ensure compliance with Medicare Conditions of Participation (CoPs), state licensing regulations, and accrediting body standards.

Oversee preparation for and management of surveys, inspections, and audits.

Maintain current knowledge of hospice laws, regulations, and industry best practices.

Clinical Oversight

Collaborate with the Clinical Director / Director of Nursing to ensure delivery of high-quality patient care.

Monitor clinical outcomes, patient satisfaction, and quality metrics.

Ensure effective interdisciplinary group (IDG) coordination.

Operational & Financial Management

Develop and manage the annual operating budget.

Oversee billing, reimbursement, and revenue cycle processes.

Monitor financial performance and implement strategies for cost-effective operations.

Ensure adequate staffing and resource allocation.

Community Relations & Growth

Serve as the primary representative of the hospice program in the community.

Build and maintain relationships with referral sources, healthcare partners, and community organizations.

Oversee marketing and outreach activities to increase program visibility and census.

Staff Development

Recruit, hire, orient, and retain qualified staff.

Provide ongoing education, training, and professional development opportunities.

Conduct performance evaluations and implement improvement plans when needed.

Qualifications

Bachelor’s degree in Nursing, Healthcare Administration, Business Administration, or related field required; Master’s preferred.

Current RN license or equivalent healthcare leadership experience.

Minimum 3–5 years of management experience in hospice, home health, or related healthcare setting.

Strong knowledge of Medicare CoPs and hospice regulations.

Proven leadership, organizational, and financial management skills.

Excellent communication, interpersonal, and problem-solving abilities.

Core Competencies

Strategic thinking and decision-making

Regulatory and compliance expertise

Financial acumen

Staff leadership and coaching

Compassionate and patient-centered mindset

Community engagement and relationship building