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Remote Client Services Assistant

Remote Client Services Assistant

PRO LC GROUPFort Lauderdale, CA, us
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Job Description

This is a remote position.

We are looking for a detail-oriented and responsive individual to join our team as a Remote Client Services Assistant . This role involves assisting with client coordination, processing support tasks, and handling day-to-day follow-ups in a fast-paced, service-based environment. You will help keep things running smoothly behind the scenes, ensuring our clients receive excellent support and attention.

Requirements

Requirements

Must be 18 years of age or older

Prior experience in customer service,  hospitality,  or virtual support roles is preferred

Excellent written and verbal communication skills

Strong organizational and multitasking abilities in a remote setting

Tech-savvy and comfortable using email, chat, and other virtual tools for daily communication

Must have a reliable internet connection

Key Responsibilities

Communicate with clients via email, chat, and phone to provide timely, helpful, and accurate assistance

Help clients review and finalize key details such as booking confirmations, service timelines, and itinerary support

Deliver clear guidance by identifying client needs and walking them through the best available options

Maintain up-to-date records of interactions and updates within internal systems

Collaborate with internal teams to help resolve escalated or complex situations professionally

Ensure a smooth and satisfying client experience through proactive follow-up and support

Benefits

Perks :

  • Flexible schedule
  • Remote opportunity
  • Employee discounts
  • Supportive and team-oriented environment

Requirements

Qualifications : Must be detail-oriented and organized Ability to manage time independently Strong communication and follow-through Comfortable using basic office software Responsibilities : Manage task tracking, data entry, and documentation Assist with scheduling, internal coordination, and communications Provide general operational and support services Organize and prioritize assignments for smooth workflow

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Client Service Assistant • Fort Lauderdale, CA, us