Medical Receptionist

Position : Medical Receptionist

Location : Ferndale MI

Create Unforgettable First Impressions at EPIC Health

At EPIC Health we believe every patient interaction starts with you. As a Medical Receptionist youll be the welcoming face that sets the tone for an exceptional healthcare experience. Your role is vital in creating a positive patient-centered atmosphere while ensuring the smooth operation of our front desk. If youre organized tech-savvy and committed to delivering unmatched service wed love to have you on our team.

What Youll Do

Patient Experience

• Greet patients warmly creating a sense of value and community.
• Guide patients through check-in processes including assisting with virtual tablets and addressing any questions or concerns.
• Ensure a seamless guest flow by communicating effectively about walk-ins schedule changes or patient needs.
• Troubleshoot patient issues and escalate concerns to the appropriate team members such as the office manager physician or billing department.

Front Desk Operations

Collaboration and Teamwork

What You Bring

Qualifications

Strong verbal communication abilities.

Additional Information

Why Join EPIC Health

At EPIC Health we empower our team to deliver exceptional care and service in a supportive mission-driven environment.

What We Offer

Ready to Make an Impact

If youre passionate about delivering excellent service and creating memorable patient experiences wed love to meet you.

Apply today and help shape the future of patient care at EPIC Health!

Visit to learn more.

Key Skills

EMR Systems,Allscripts,Multi-line Phone Systems,Customer Service,Athenahealth,eClinicalWorks,Insurance Verification,Medical office experience,Medical Terminology,Front Desk,Medical Receptionist,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1