Business Operations Manager

Department Summary

Administrative Services oversees multiple business hubs and shared service organizations throughout the University. Located within the Finance and Administration portfolio, the objective of the division is to provide efficient, strategic and specialized administrative services to support the missions of various departments, schools and colleges at the University of Oregon. Administrative Services focuses on department-specific budget, finance, payroll, human resources, and procure-to-pay functions as well as specialized physical security and utility technologies. Administrative Services is a metric-driven, people-first administrative team that strives to create efficient, effective and sustainable administrative support structures across campus.

As one of the shared services hubs in Administrative Services, the Provost’s Administrative Services Team (PAST) provides business and administrative services for Partner Units in the Office of the Provost (OtP) portfolio. PAST partner units include the Division of Global Engagement; Division of Graduate Studies; Jordan Schnitzer Museum of Art; Museum of Natural and Cultural History; Undergraduate Education and Student Success; and University Libraries. The units supported by PAST constitute a large business enterprise consisting of more than 1,500 employees and total operating expenditures of more than $73.5 million, all funds. PAST works with multiple employee category types including four different unions, student employees, and officers of administration.

Position Summary

Reporting to the PAST Associate Director of Business Operations, the Business Operations Manager provides operational leadership and expertise to the PAST shared services team and PAST's partner units. This position plays a critical role in designing and maintaining efficient business processes, ensuring operational excellence and compliance with institutional policies and procedures.

The Business Operations Manager oversees the business operations team, which includes purchasing, contracting, travel, deposits, and general administrative transactions. This role is responsible for ensuring timely and accurate processing of transactions, maintaining strong internal controls, and providing exceptional customer service to partner units. The individual in this position develops and implements procedures, forms, and workflows to improve efficiency and transparency across business operations.

The individual in this position will supervise business operations staff and may be called upon to act in the capacity of the PAST Associate Director of Business Operations in the Associate Director’s absence.

The Business Operations Manager is a key contributor to the PAST leadership team and actively participates in strategic planning and continuous improvement initiatives. This position operates with a high level of independence and discretion, regularly collaborating with client unit directors, senior administrators, and business partners across campus to assess needs and implement solutions.

Minimum Requirements

• A bachelor’s degree and three years financial experience which could include a combination of financial support and accounting; or an equivalent combination of education and experience.
• One year of supervisory or team lead work.