PROGRAM COORDINATOR

Job Description

Job Description

NOW HIRING : PROGRAM COORDINATOR

JOB TYPE : FULL-TIME

JOB LOCATION : Memphis, TN.

SRVS (Shelby Residential and Vocational Services), an Affiliate of Apis Services, is seeking Full-Time Program Coordinator to oversee several ICF homes and provide direct support care to our ICF residents in the Memphis area. This position will assist individuals in our Residential IDD Program under the 6400 Regulatory Compliance.

SRVS, Inc. is dedicated to supporting individuals with Intellectual and Developmental Disabilities to live a meaningful day defined in the most independent and fulfilling manner possible. The pillars of our success in serving so many people have been due to dedicating ourselves to the constant effort to ensure the physical and mental health of the individual served, to ensure their safety and the safety of the community they live in and to create opportunities for them to ultimately live a happy life in a manner that they choose.

Job Purpose (or Description) : The Program Coordinator (PC) is responsible for providing overall comprehensive supports to ensure that the people being supported thrive through coordination of medical, social, financial, religious, recreational, housing, employment, and day services. The Program Coordinator will ensure that staff supports are in place for the person supported to live as full participants in his / her home and community utilizing a person-centered approach to develop, implement and monitor the Individual Support Plan (ISP) and Person-Centered Support Plan (PCSP), while focusing on the environment, health, safety and wellbeing of the person supported.

Duties and Responsibilities :

• Ensures the program is delivered in an appropriate, supportive, professional, and respectful manner.
• Ensures that support is provided according to all relevant policies, procedures, and regulations.
• Ensures that Assistant Program Coordinators (APC) and Direct Support Professionals (DSP) are trained to administer the required support.
• Monitors and evaluates all tasks of the APCs and DSPs assigned to the Program Specialist's caseload.
• Monitors supplies and resources of the person supported and agency.
• Works closely with admissions and discharges to identify persons requiring community / supported living placement and needs of persons supported.
• Makes recommendations for changes and improvements to the program, as appropriate.
• Schedules work assignments with regard to DSP training, experience, and while monitoring overtime.
• Discusses any concerns with the supervisor.
• Ensures that all persons supported have received adequate and sufficient services.
• Coordinates appropriate support and equipment including other community resources, as required.
• Establishes and maintains a current, accurate, and confidential reporting system for persons supported.
• Provides information to other health care professionals, as required and appropriate.
• Consults with family members and other natural supports to ensure that support is on-going, and that all person supported needs are identified and met.
• Provides person supported with identified needs in the home and community.
• Identifies and manages home care needs including general housekeeping, personal hygiene and any unanticipated events or unstable situations.
• Coordinates services for medical appointments and activities.
• Ensures medical instructions and plans are carefully and consistently followed.
• Coordinates community resources and supports.
• Establishes healthy relationships with families, if applicable and appropriate.
• Notifies and educates families on medical issues and other resources, as applicable and appropriate.
• Establishes and maintains current, accurate, confidential files for each person served.
• Educates person served, families and support systems about the Program Services.
• Represents self as agency liaison between the person supported, staff, family, or legal representative, management, co-workers, and external customers.
• Performs other duties as assigned.

Non-Essential Job Functions :

Scope of Position : The Program Coordinator provides and coordinates individualized person-centered supports and resources to people with disabilities, so that they can age in place enjoying the opportunity to live as independently as possible in their homes and in the community they have selected. This position must conduct in-depth assessments of the person supported needs, advocate, develop, and monitor progress by keeping thorough records and help to develop a detailed action plan to meet the needs of the person supported, including their medical, home and daily needs.

Assistance may include, but is not limited to transportation, staff training, house cleaning, personal hygiene, providing nutritious meals, job coaching as appropriate, medical appointments and follow up to recommendations, medication assistance, and staffing to promote the health and wellness related activities for the person supported.

The Program Coordinator is also responsible for managing and administering medications to person served, as appropriate and with proper training. The Program Coordinator will maintain confidential files. Budget, and program information of the persons served. The Program Coordinator will prepare and present reports and information as required. The Program Coordinator will manage and distribute resources effectively and will ensure that all support is provided in a caring and respectful way in keeping with all relevant SRVS policies and procedures and governing agencies to promote best practice and standards.

The Program Coordinator will serve as a liaison with other community services and resources to ensure that other resources are involved, if required. The Program Coordinator will also provide information and education to individuals and groups in the community, as required and requested.

Failure to provide adequate supports and services may put the people supported and others at risk and / or force the person supported to move from their homes before they are prepared to do so.

The above statements are intended to describe the general nature and level of work being performed by the employee of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position of the Program Coordinator.

Position Type / Expected Hours of Work : This is a full-time position. Days of work are Monday-Friday 7a-3p. This position will occasionally require long hours and weekend work.

Excellent Perks and Benefits

Education & Experience Requirements :

About Company :

Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy / childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.