Marketing Coordinator

Description

Marketing Coordinator

As our Marketing Coordinator, you’ll be the maestro of marketing logistics—managing incoming requests, orchestrating workflows, and ensuring projects flow smoothly from concept to completion.

You’ll act as the air traffic controller for all marketing initiatives, balancing priorities, clearing bottlenecks, and making sure no detail gets left behind. This is your chance to play a key role in a collaborative, fast-paced environment where creativity meets precision—and every day brings a new challenge to solve.

Key Responsibilities

• Request Management : Intake, review, and prioritize marketing project requests, ensuring clarity and alignment before creating the project and assigning tasks.
• Project Scheduling & Workflow Coordination : Build, maintain, and adjust timelines to keep projects on track and teams aligned.
• Traffic Control : Monitor workloads across creative, content, digital, and external partners—proactively identifying and resolving bottlenecks.
• Stakeholder Communication : Serve as the central point of contact for project status, timelines, and deliverables—ensuring transparency and alignment.
• Logistics Coordination : Manage asset delivery, approval workflows, vendor interactions, and meeting scheduling as needed to keep everything flowing.
• Process Optimization : Identify opportunities to streamline workflows, improve process, and enhance team efficiency.
• Project Tracking & Reporting : Maintain project status reporting and provide regular updates on progress, risks, and next steps.
• Quality Control Support : Review deliverables for completeness, assessing the requirements in the original marketing request vs the deliverable, before routing for approvals.
• Tool & System Management : Become the Marketing Dept subject matter expert of  our project management platform, Jira, and leverage the available collaboration / communication tools like Microsoft Teams to efficiently engage with all involved in tasks and projects.
• Cross-Functional Collaboration : Partner closely with any department that submits a Marketing Request and facilitate any needed collaboration between the AFF Creative Team, Growth Marketing, Performance Marketing, Compliance, AFF’s bank partner (FinWise Bank), and other external agencies / vendors as needed.

What Success Looks Like

What You Bring

o        Experience in financial services, retail marketing, or regulated industries.

o        Familiarity with compliance and approval processes in marketing environments.

About FirstCash Holdings, Inc.

FirstCash Holdings, Inc. is the leading international operator of pawn stores and a premier provider of technology-driven point-of-sale payment solutions , both dedicated to serving cash- and credit-constrained consumers.

With over 3,000 pawn stores across 29 U.S. states, the District of Columbia, and Latin America —including Mexico, Guatemala, Colombia, and El Salvador—FirstCash offers a diverse selection of pre-owned jewelry, electronics, tools, appliances, sporting goods, musical instruments, and more . In addition, our stores provide small, non-recourse pawn loans secured by pledged personal property, offering accessible financial solutions to the communities we serve.

Through our wholly owned subsidiary, American First Finance (AFF) , FirstCash also delivers lease-to-own and retail finance payment solutions for consumer goods and services. With a nationwide network of over 13,000 retail merchant partners , we help customers access flexible financing options tailored to their needs.

With a workforce of approximately 20,000 employees across the U.S. and Latin America, FirstCash is committed to excellence, innovation, and financial inclusion. As a recognized industry leader, the company is a proud component of both the S&P MidCap 400 Index® and the Russell 2000 Index® , reflecting our strength and stability in the market.

Join FirstCash and be part of a company that values integrity, customer service, and growth.

Note :   The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign / reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.

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FirstCash Holdings, Inc. is an Equal Opportunity Employer

FirstCash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, FirstCash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process; to perform the essential functions of the job; and / or to receive all other benefits and privileges of employment, please contact Human Resources at  Recruiter_US@firstcash.com  or (800)645-2611 Ext. 1