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Scholarship Analyst
Scholarship AnalystThe California State University • San Jose, CA, United States
Scholarship Analyst

Scholarship Analyst

The California State University • San Jose, CA, United States
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Job Overview

Reporting to the Associate Director of Financial Aid Counseling and Advising, and receiving work lead direction from the Assistant Director of Scholarship Programs, the Scholarship Analyst supports the San José State University Scholarship Program by coordinating the administration, implementation, and communication of scholarship processes. This position manages the NexGen scholarship platform, maintains applicant and scholar data, and ensures the timely and accurate processing of awards. The Analyst also provides customer service and operational support to the Financial Aid and Scholarship Office, assisting students, staff, and faculty to ensure a smooth and student-centered scholarship experience.

Key Responsibilities

  • Administer and maintain the SJSU Scholarship platform (NexGen), including data imports, updates, and troubleshooting
  • Support scholarship coordination, review, and award processing
  • Respond to inquiries and provide guidance to students, faculty, and campus partners
  • Assist with outreach, training, and workflow improvements
  • Maintain compliance with university, state, and federal policies

Knowledge, Skills & Abilities

  • Ability to communicate with constituents in a professional and respectful manner
  • Thorough knowledge of English grammar, business writing, punctuation and spelling
  • Ability to compose and appropriately format correspondence and reports
  • Ability to perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections
  • Working knowledge of software applications, such as word processing, spreadsheets, graphics, and database management
  • General knowledge of applicable University policies and procedures
  • Working knowledge of budget policies and procedures
  • Ability to perform accurately in a detail-oriented environment
  • Ability to coordinate and prioritize multiple administrative and clerical tasks for various policies and procedures
  • Ability to handle a broad range of interpersonal contacts, including those at a higher level and those sensitive in nature
  • Ability to maintain confidentiality and appropriately handle sensitive communications
  • Strong oral communication skills with excellent customer service and public relations abilities
  • Required Qualifications

  • A bachelor's degree and / or equivalent training
  • Administrative work experience involving study, analysis, and / or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs
  • Preferred Qualifications

  • Bachelor’s degree
  • Two (2) years of professional work experience in student services or a related field
  • Two (2) years of experience in a high-volume setting providing excellent customer service in higher education or a related environment
  • Detailed knowledge of databases (e.g., SIS, Banner, PeopleSoft, FileMaker Pro, Excel) or comparable databases
  • Strong written and oral communication skills
  • Compensation

    Classification : Administrative Analyst / Specialist – Non-Exempt

    Anticipated Hiring Range : $5,195 / month - $5,736 / month (Step 5 – Step 10)

    CSU Salary Range : $4,799 / month - $6,992 / month (Step 1 – Step 20)

    SJSU offers a comprehensive benefits package typically worth 30-35% of base salary. For more information, please see the Employee Benefits Summary.

    Application Procedure

    Click Apply Now to complete the SJSU Online Employment Application and attach the following documents :

  • Resume
  • Letter of Interest
  • All applicants must apply within the specified application period : October 29, 2025 through November 12, 2025 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

    Contact Information

    University Personnel

    jobs@sjsu.edu

    408-924-2252

    Equal Employment Statement

    San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, sex, sexual orientation, and veteran status. Reasonable accommodation is made for applicants with disabilities. San José State University employees are mandated reporters under relevant laws and CSU policies.

    Notes

    Content has been reformatted to remove unrelated postings and ensure clarity of responsibilities and qualifications. This description retains core role expectations and legal notices.

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