Accounts Payable Supervisor

Accounts Payable Supervisor

Prologis is seeking an Accounts Payable Supervisor to own day-to-day operations of the AP Service Desk and lead a team that delivers fast, accurate, and empathetic support to suppliers and internal stakeholders. This role will be responsible for ensuring completion of routine organizational tasks and driving policies and procedures for the AP Support Team. You'll help set SLAs, coach the team, remove roadblocks on complex issues, and partner across Procurement, Treasury, Tax, and Accounting to drive first-contact resolution, timely payments, and a smooth vendor experience.

Key Responsibilities :

• Oversee AP helpdesk associates (ticketing / queue management) who resolve vendor and internal team inquiries.
• Define and maintain SLAs and set prioritization standards.
• Serve as the primary escalation point for complex supplier / payment inquiries (e.g., holds, tax / withholding, bank validation, urgent wires).
• Analyze and report on daily, weekly, monthly, and quarterly KPIs; run root-cause elimination for recurring issues; drive actions that lower ticket volumes.
• Build and continuously improve training materials, troubleshooting guides, and standardized resolutions, ensuring tone, accuracy, and policy alignment.
• Proactively review aging tickets, identifying bottlenecks and ensuring timely resolution of outstanding issues.

People Leadership :

Continuous Improvement & Projects :

Required Qualifications :

Hiring Salary Range of : $98,000 - $119,000. Salary and whole compensation package (bonus target) to be determined by the candidate's location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here.

When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here.

As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.

All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work / lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type : Full time

Location : Denver, Colorado