Administrative Assistant

Administrative Assistant

We are looking for a detail-oriented Administrative Assistant to support the counseling department in East County. This long-term contract position plays a vital role in providing front desk assistance and facilitating daily departmental operations. The ideal candidate will excel at delivering outstanding customer service, adapting to dynamic situations, and working collaboratively with a diverse group of individuals.

Responsibilities :

Manage and update student appointments using scheduling systems and Microsoft Outlook.

Provide administrative support to ensure the smooth daily operations of the counseling department.

Prepare, process, and maintain departmental forms, reports, and schedules.

Train, guide, and assist student ambassadors and other student workers as needed.

Intake and direct students in crisis to appropriate counseling resources.

Collaborate with team members and department administrators to maintain seamless workflows.

Answer incoming calls and emails with professionalism and accuracy.

Maintain a welcoming and organized front desk environment while assisting students and staff.

Requirements :

Minimum of 5 years of administrative experience.

Proficiency in Microsoft Office Suite, including Word, Excel, Teams, and Outlook.

Familiarity with appointment booking systems; experience with similar platforms is a plus.

Exceptional customer service skills and ability to work effectively with diverse individuals.

Strong organizational, multitasking, and time management abilities.

Calm and detail-oriented approach, especially when managing sensitive or high-pressure situations.

Comfortable conducting training sessions and working collaboratively with staff and students.

Excellent communication skills, both verbal and written, with attention to detail.