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Partner Manager
Partner ManagerMarsh • San Francisco, CA, United States
Partner Manager

Partner Manager

Marsh • San Francisco, CA, United States
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Join Marsh's Partner Management team as a Partner Manager to manage core strategic clients in the commercial segment, focusing on digital products and partnerships.

This position can be remote anywhere in the US.

Responsibilities

  • Act as a trusted advisor to strategic clients, ensuring insurance programs deliver measurable value through a combination of risk mitigation, business impact, and operational resilience.
  • Address escalated issues promptly, ensuring high levels of client satisfaction and long‑term loyalty.
  • Ensure a strong customer‑centric and outside‑in focus by establishing a sound design‑thinking process and feedback loop.
  • Define and manage the product vision for the client and associated roadmap.
  • Work closely with sales, compliance, legal, privacy, marketing, placement and other teams to ensure all revenue and customer satisfaction goals are met.
  • Become the subject‑matter expert with respect to client needs as well as the competition and industry trends.
  • Work closely with internal and external business partners to develop and continuously refine product roadmaps based on a comprehensive understanding of changing client / customer needs, industry dynamics, and business objectives.
  • Take a disciplined and analytical approach toward measuring client / products success by defining customer / business‑focused metrics and the required infrastructure to measure ongoing progress.

Qualifications

  • Bachelor’s degree required.
  • Industry background in insurance required (underwriting, brokerage, commercial lines, product management).
  • Demonstrated ability to develop and manage client relationships.
  • Proven project management and program execution skills.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to work independently, manage multiple priorities, and collaborate across teams.
  • What makes you stand out

  • Management experience with the ability to mentor and develop team members, translating strategy to execution and delivering day‑to‑day best‑in‑class service.
  • Superior analytical and problem‑solving skills, critical thinking.
  • Highly collaborative work style with ability to work in a team environment & independently.
  • Customer‑centric mindset.
  • Why join our team

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact on colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.
  • Compensation and Benefits

    The applicable base salary range for this role is $116,400 to $248,000. Base pay will be determined on factors such as experience, skills, location, certifications, education, and applicable minimum wage requirements. In addition to the base salary, this position may be eligible for performance‑based incentives. We offer health and welfare benefits, tuition assistance, 401(k) savings, and other retirement programs as well as employee assistance programs.

    Applications will be accepted until : December 31, 2025.

    Marsh is committed to embracing a diverse, inclusive and flexible work environment. We strive to attract and retain the best people and celebrate diversity in age, disability, ethnic origin, family duties, gender orientation, marital status, nationality, parental status, political affiliation, and other protected characteristics. If you need accommodations, please contact reasonableaccommodations@mmc.com.

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    Partner Manager • San Francisco, CA, United States

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