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Chief People and Culture Officer
Chief People and Culture OfficerYMCA of the USA • New Bedford, MA
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Chief People and Culture Officer

Chief People and Culture Officer

YMCA of the USA • New Bedford, MA
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Job Description

This position is responsible for developing and leading a comprehensive people strategy that attracts, develops, engages, and retains top talent while fostering a thriving culture rooted in the Y’s values and mission.

Qualifications

  • Bachelor’s degree in human resources, Organizational Development, Business, or related field – preferred, Master degree is a bonus.
  • 10+ years of progressive leadership experience in human resources, organizational development, or people strategy.
  • Experience designing and leading leadership development and learning strategies.
  • SHRM-SCP or HRCI Senior Professional certification strongly preferred.
  • Demonstrated success in building organizational culture, leading change, and driving employee engagement.
  • Knowledge of employment law, benefits administration, HRIS systems, and workforce compliance.
  • Ability to relate effectively to diverse groups and build inclusive teams.
  • Excellent planning, organization, and communication skills.
  • YMCA leadership certification preferred or commitment to obtain within two years.
  • Bilingual (English / Spanish) a plus.

Essential Functions

The Chief People and Culture Officer will :

  • Lead Culture & Strategy
  • o Champion an inclusive, mission-driven, and high-performance culture aligned with the YMCA’s values.

    o Serve as a trusted advisor and thought partner to the CEO and executive leadership on culture, equity, leadership, and organizational health.

  • Leadership & Learning Development
  • o Design and implement leadership and learning development initiatives to build the next generation of YMCA leaders.

    o Advance strategies to strengthen executive, manager, and staff capacity through training, coaching, mentorship, and continuous learning pathways.

  • Talent Management & HR Operations
  • o Oversee all aspects of talent acquisition, recruitment, onboarding, and retention to build a diverse, engaged, and mission-driven workforce.

    o Ensure effective and compliant administration of employee benefits, compensation, HRIS systems, and workforce policies.

    o Provide leadership and support in employee relations, conflict resolution, and organizational change management.

  • Diversity, Equity & Inclusion (DEI)
  • o Drive organizational commitment to equity and inclusion, ensuring practices, policies, and leadership behaviors align with YMCA values.

    o Embed DEI principles into all people processes, including hiring, professional development, and employee engagement.

  • Organizational Health & Compliance
  • o Ensure compliance with federal, state, and local employment laws and YMCA standards, including risk management and safety.

    o Oversee workers’ compensation, unemployment, and related processes.

    Cause-Driven Leadership Competencies

  • Critical Thinking & Decision Making
  • Inclusion & Belonging
  • Communication & Influence
  • Emotional Maturity
  • Developing Self & Others
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    Chief People Officer • New Bedford, MA

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